Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Bangor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
355 reviews
5 stars
199
4 stars
44
3 stars
38
2 stars
18
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported rude and dismissive behavior.
Wait Times
Many customers experienced long wait times, with some feeling neglected or rushed during their visits.
Billing Issues
Several customers reported problems with billing and trade-in offers, feeling misled or frustrated with the process.
Store Experience
The store environment received mixed feedback; some found it clean and well-organized, while others noted issues with staff availability and service.
Product Availability
Customers expressed dissatisfaction with the availability of products, particularly newer phones and accessories.
- LBLaverne BuckNov 9, 20252.0After my husband passed I took his phone to have it shut down at the same time I paid both our phones off. Same day I switched my phone to Spectrum. For 3 months they still were debiting my account. After going to Stillwater Bangor Maine I spoke with Colin. He found that my husband's phone was not shut down properly. He proceeded to follow up with a call to customer service at 2 different times. He expland it thoughly. Customer Service said they would have to take 3-5 days to research the charges. As to date still have not received an email or anything. Colin went over and above. However unfortunately I have lost $300.
- MMMark MalcolmNov 7, 20255.0All 5 here, awesome personality, very helpful!Will be back to deal with her again
- MFMiranda FishOct 15, 20251.0Horrible service, coverage, and billing is a nightmare.
- SSSandyOct 14, 20255.0The best service and experience we have ever had at a Verizon store. Chris, the manager, checked us in so we were all ready for the customer service employee to assist. Tucker waited on us and he was very knowledgeable and explained everything very well. Tucker and Chris both looked at our account and were able to get us great deals on new phones. We went in only to get my dad a new phone, but ended up getting three new phones because the deal was so good. Tucker made sure we had his card before we left and he told us to call him if our billing was not right as we expressed concern because we had a bad experience with that in the past. The service we got at this Bangor location totally exceeded my expectations. Thank you Tucker and Chris!
- BCBrent ClarkOct 11, 20255.0After multiple poor experiences at various Verizon locations, we were VERY pleasantly surprised at the amazing customer service provided by Cassidy at this location. FANTASTIC job. She stuck around late to make sure my son’s cellular Apple Watch was working after switching from a Gizmo. THANK YOU CASSIDY!!
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Bangor offer?
The Verizon Bangor store offers 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours for the Verizon store in Bangor?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Bangor offer online ordering and pickup options?
Yes, customers can order online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an appointment to visit the Verizon store in Bangor?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
What types of services are available at Verizon Bangor?
Services include mobile plans, wireless internet plans, and voice plans tailored for personal or business needs.
Which payment methods does Verizon Bangor accept?
They accept checks, debit cards, and mobile NFC payments; cash-only payments are not required.
What business products does the Verizon store in Bangor provide?
They offer business cell phones, mobile hotspots, tablets, and laptops suitable for various business needs.
What nearby restaurants can I visit before or after shopping at Verizon Bangor?
Nearby dining options include LongHorn Steakhouse and Burger King, ideal for a meal before or after your visit.
What are some nearby services I can use in the Bangor area when visiting Verizon?
Nearby services include physical therapy at FYZICAL Therapy & Balance Centers and dental care at Valley Dental.
Are there convenient places to fuel up or grab coffee near Verizon Bangor?
Yes, Irving Oil and Circle K gas stations nearby also offer convenience store items and coffee for a quick stop.