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Brand Certified

Verizon

4.0
(524 reviews)

Business Details

631 Hogan Rd, Bangor, ME
04401, United States
(207) 973-3400

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Bangor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
631 Hogan Rd, Bangor, ME
04401, United States

Hours

Reviews

4.0
524 reviews
5 stars
321
4 stars
55
3 stars
43
2 stars
25
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being rude and dismissive.

Billing Issues

Numerous customers reported problems with billing, including incorrect charges and poor communication regarding account management.

Store Experience

Customers expressed frustration with long wait times and inadequate staffing, leading to negative experiences in-store.

Product Knowledge

Some staff members were noted for their knowledge and ability to assist with technical issues, while others were seen as unhelpful.

Overall Satisfaction

Overall satisfaction varies widely, with some customers expressing loyalty and positive experiences, while others are considering switching providers due to dissatisfaction.
  • HW
    Herb Walters
    Jan 14, 2026
    1.0
    Not even worth the bother to write this
  • LB
    Laverne Buck
    Nov 9, 2025
    2.0
    After my husband passed I took his phone to have it shut down at the same time I paid both our phones off. Same day I switched my phone to Spectrum. For 3 months they still were debiting my account. After going to Stillwater Bangor Maine I spoke with Colin. He found that my husband's phone was not shut down properly. He proceeded to follow up with a call to customer service at 2 different times. He expland it thoughly. Customer Service said they would have to take 3-5 days to research the charges. As to date still have not received an email or anything. Colin went over and above. However unfortunately I have lost $300.
  • MM
    Mark Malcolm
    Nov 7, 2025
    5.0
    All 5 here, awesome personality, very helpful!Will be back to deal with her again
  • ML
    Miranda Lee
    Oct 15, 2025
    1.0
    Horrible service, coverage, and billing is a nightmare.
  • SS
    Sandy
    Oct 14, 2025
    5.0
    The best service and experience we have ever had at a Verizon store. Chris, the manager, checked us in so we were all ready for the customer service employee to assist. Tucker waited on us and he was very knowledgeable and explained everything very well. Tucker and Chris both looked at our account and were able to get us great deals on new phones. We went in only to get my dad a new phone, but ended up getting three new phones because the deal was so good. Tucker made sure we had his card before we left and he told us to call him if our billing was not right as we expressed concern because we had a bad experience with that in the past. The service we got at this Bangor location totally exceeded my expectations. Thank you Tucker and Chris!

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Bangor offer?

The Verizon Bangor store offers 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the operating hours for the Verizon store in Bangor?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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