Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,803 reviews
5 stars
813
4 stars
467
3 stars
230
2 stars
90
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers reported friendly and helpful service, while others faced long wait times and inattentive employees.
Product Availability
Customers noted issues with stock levels and incorrect online inventory, leading to frustration when items were unavailable in-store.
Tech Support
Feedback indicated that tech support and Geek Squad services had inconsistent communication and effectiveness, with some customers expressing dissatisfaction.
Store Experience
The store environment received praise for cleanliness and organization, but some customers reported poor layout and limited selection of certain products.
Delivery Issues
Several customers experienced problems with delivery schedules and communication regarding their orders, leading to cancellations and dissatisfaction.
- BCBrian CassidyNov 16, 20255.0We have booked this hotel 4 times. Best Hotel Staff in the area!!! Sunday Brunch is a great way to start the day. A must see hotel in Lisbon. Also, the Blue Line METRO is just outside the hotel lobby.
- KHkayla harringtonNov 10, 20255.0Josiah was extremely knowledgeable and helped us get set up with the best buy credit card and find a new phone and laptop! Amazing service.
- AMAlyssa MarcellinoNov 2, 20255.0I usually have my screen protector swapped out and replaced by the Geek Squad here and the do a phenomenal job. If you purchase the screen protector you can have it swapped out for a new, for a lifetime, for a fee of 8 bucks! Definitely worth the money.
- KPKathryn PetersNov 2, 20254.0We were able to find what we were looking for, an oven. Had questions that were answered and our order arrived at the store before the date it was scheduled to. Friendly and prompt.
- JKJoseph KeelanOct 20, 20251.0I went to Best Buy in Augusta recently. One of the most surprisingly unpleasant experiences I've ever had at a retail space. I was on a search for a keyboard tray; something I could attach under my desk to hide away my keyboard when not using it. I enter the store and find myself presented with 4 young men seemingly barely able to or mostly unwilling to greet me. I ask where I can find keyboard trays but repeat myself at least three time because they don't understand what I'm asking for. One of the three who I assumed to either be the manager or assistant manager responds to me with what felt like an argument. A tray or a shelf, a tray or a shelf was his question. Irritated by now, I mention that I've been an office manager for many years and know what I'm asking for. I also include that I typically go to office supply stores for this but stopped in hoping the store had them in stock. My reply was: "Well, then you should go there." Really. So, I was summarily dismissed by a snotty, disheveled, greasy, sloppy store clerk who - frankly - smelled bad even from a distance with zero semblance of professionalism or customer service. I found what I was looking for elsewhere. I can find what I need anywhere without going to Best Buy and plan to never do business at the Augusta location ever again.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Augusta?
You can shop TVs, computers, appliances, cameras, and more at Best Buy in Augusta.
What are the regular store hours for Best Buy in Augusta?
Best Buy is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Augusta offer same day pickup and in-store shopping?
Yes, Best Buy offers same day pickup and allows in-store shopping.
Is there wheelchair access at Best Buy in Augusta?
Yes, there is a wheelchair accessible entrance at Best Buy Augusta.
Does Best Buy provide Geek Squad support and service repair?
Yes, Geek Squad support and in-store service repair are available at Best Buy Augusta.
Can I pay with debit card or check at Best Buy Augusta?
Yes, Best Buy accepts debit cards and checks. Cash payment is not required only.
What curbside or pickup services does Best Buy in Augusta provide?
Best Buy offers curbside pickup as part of their pickup and delivery services.
What nearby places can I visit along with Best Buy in Augusta?
Nearby you can visit Staples for office supplies, Michaels and A.C. Moore for arts and crafts, and Starbucks for coffee.
Where can I get delivery or shipping services near Best Buy Augusta?
Nearby delivery and shipping services include UPS Access Point location, Fedex Staffed, and UPS Alliance Shipping Partner.
Are there any pet services close to Best Buy in Augusta?
Yes, PetSmart is located nearby and offers pet grooming and other pet services.