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I had a very poor experience with Cricket’s device locking policy while traveling abroad. This was not about switching carriers or using a foreign SIM. I simply wanted to use basic, non-cellular functionality (Wi-Fi access and the alarm clock) on a phone I owned and had fully paid for.
Despite escalating to the Office of the President and filing an FCC complaint, Cricket repeatedly ignored this distinction and continued to assume foreign SIM usage that never occurred. No exception was offered, and the core issue was never addressed.
If you buy a phone from Cricket, assume it may not function normally as a standalone device during travel until the full six-month requirement is met. I strongly recommend buying unlocked or choosing another carrier.
BR
Betty Rose
Jul 28, 2025
1.0
Awful experience.. i bought an iphone and the lady that helped me put on the wrong screen protector on my phone and it doesnt fit and when i came and told her she just turned her back at me and refused to help me . Will never come back here ever again.
JB
Jose Benítez
Jun 9, 2022
5.0
David thanks
SG
Santos Garcia
Jan 24, 2021
5.0
Very good store. Girl work here always help.
AR
Arnold Ramos
Jan 4, 2020
5.0
Ingrid was very helpful and knowledgeable. She described my new phone's features. I'll come back soon to get some accessories!