Best Buy

4.0
3074 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
10901 Georgia Ave, Wheaton, MD
20902, United States

Hours

Reviews

4.0
3,074 reviews
5 stars
1,618
4 stars
614
3 stars
337
2 stars
140
1 star
365

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude or unhelpful.

Staff Availability

Many customers experienced long wait times for assistance, with reports of employees being present but not engaging with customers.

Product Availability

Customers appreciated the variety of products available, but there were complaints about items being out of stock or orders being mishandled.

Checkout Experience

The checkout process was criticized for being slow and inefficient, with reports of combined lines for customer service and checkout leading to frustration.

Online Order Issues

Several customers faced problems with online orders, including items being sold to others or incorrect items being received.
  • RC
    Raúl Cerrato
    Nov 13, 2025
    5.0
    Buenos productos. Buena atención y asesoramiento
  • RG
    Richard Gordon
    Nov 12, 2025
    5.0
    Best Buy has been my go to spot for years. Total membership is I got to have it
  • ZM
    Zack Masri
    Nov 12, 2025
    1.0
    This location probably has the worst management in the world. They cant fix their roadie pickup location or inform roadie that drivers show up here but unable to pickup bc even if u r inside the store, still says you are not here, so here is a bad review so you guys can fix your issues.
  • TP
    Tajh Phifer
    Nov 4, 2025
    3.0
    Okay selection for a tech nerd. Typical Best Buy expirence. There's not a lot of sales staff, however, I did go on a Tuesday.
  • NM
    Nic Myers
    Oct 23, 2025
    3.0
    Standard Best Buy. Average experience. Like many it's sometimes hard to find help but everyone is polite when you ask. It's clean and we'll organized. No complaints. Parking is easy.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Wheaton?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Wheaton.

What are the store hours for Best Buy in Wheaton?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.