Location.com logo
Best Buy Logo
Brand Certified

Best Buy

4.0
(3115 reviews)

Business Details

10901 Georgia Ave, Wheaton, MD
20902, United States
(301) 942-1877

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
10901 Georgia Ave, Wheaton, MD
20902, United States

Hours

Reviews

4.0
3,115 reviews
5 stars
1,643
4 stars
621
3 stars
338
2 stars
140
1 star
373

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customer service experiences were inconsistent, with some employees praised for their helpfulness while others were criticized for being unresponsive or rude.

Product Availability

Customers reported issues with product availability and misinformation regarding stock, leading to frustration during their shopping experience.

Store Management

Management received mixed reviews, with some customers appreciating the assistance from managers while others criticized poor management practices and inefficiencies.

Checkout Experience

Many customers expressed dissatisfaction with long wait times at checkout and the combined customer service and cashier lines.

Overall Satisfaction

While some customers had positive experiences, many expressed frustration with service quality, leading to a general sense of dissatisfaction.
  • TE
    Tacuma El
    1 day ago
    4.0
    Great customer service
  • DB
    dorinda branch
    4 days ago
    5.0
    Went to geek squad for help with Microsoft office/word
  • JL
    Joanna London
    Feb 14, 2026
    5.0
    I was waited on right away. Was looking for a larger TV to replace my 26". Got a great Presidents Day price. I should receive it tomorrow.
  • SK
    Seblewongel E. Kelemu
    Feb 6, 2026
    1.0
    I had an extremely disappointing experience at the Best Buy on Wheaton Georgia Avenue, MD. A customer service employee told me I needed to pay him $40 simply to ask about Wi-Fi seating, which was inappropriate and concerning. After requesting a manager, I waited nearly two hours, only to receive no resolution. The employee disappeared, failed to return when called, and I ultimately wasted half my day. The service was unprofessional, inefficient, and far below Best Buy’s standards.
  • KP
    Kiran P
    Jan 24, 2026
    1.0
    I really wish I could give this location zero stars. I went in yesterday morning, trying to buy Pokémon, and I asked the young female associate working what all products they had available. She showed me a variety of products except for the Elite trainer box. I bought a booster bundle And after I finish my purchase, I asked about the elite trainer box. She walked over to the bin and pulled it out, but the employee next to her Said that you can only buy one Pokémon item. This is completely wrong and unfair. The employees are literally hiding products from customers. How am I supposed to know what you have available if you don't show me everything. Absolutely disgusting

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Wheaton?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Wheaton.

What are the store hours for Best Buy in Wheaton?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: