Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,096 reviews
5 stars
1,633
4 stars
618
3 stars
337
2 stars
140
1 star
368
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Staffing Issues
Many customers noted a lack of available staff, leading to long wait times and difficulty in receiving assistance.
Product Availability
Customers appreciated the variety of products available, but there were complaints about incorrect items being provided and issues with online orders.
Management Concerns
Several reviews highlighted poor management practices, including ineffective handling of customer issues and inadequate staffing during busy times.
- KDKevin Dixon2 days ago4.0It's still around. I went in there to pick up a PlayStation 5 game that's all about it
- HCHarry de Cabo5 days ago4.0The floor staff was extremely helpful. The cashiers were very patient even with difficult customers.
- EEElmerJan 5, 20265.0Recomiendo esta tienda por toda lo que brindan son excelentes compre 2 control remoto para mis 2 carro German y Wilver son persona muy amables profesionales compre también unas bocinas para los 2 carros y la instalación fue genial muy profesional y amigable 100%los Recomiendas también a Jose el manñer Grabiel son excelentes.
- CBC BrownDec 21, 20255.0I was very unhappy initially as multiple employees walked past me or did not help when I was trying to buy a phone, but then Melanie came and helped me out. Please give this employee a raise and a shout out for saving my trip to your store. They were professional, friendly, and expedient in obtaining the phone I wanted. Only reason this review gets 5 stars is because of this employee.
- JGJack GoodfellowDec 13, 20255.0I went here about a week ago, and I found it accessible for my powerchair, which was great. Also, I had a great experience testing out portable drawing tablet options with the help of Manny and Lanette, who displayed excellent customer service skills!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Wheaton?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Wheaton.
What are the store hours for Best Buy in Wheaton?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Wheaton offer curbside pickup?
Best Buy Wheaton offers in-store shopping and same day pickup, but does not currently have curbside pickup service.
Is Best Buy Wheaton accessible for customers with disabilities?
Yes, Best Buy Wheaton has a wheelchair accessible entrance.
Can I get technical support or repair services at Best Buy Wheaton?
Yes, Best Buy Wheaton offers Geek Squad support and service repair.
What payment methods are accepted at Best Buy Wheaton?
Best Buy Wheaton accepts debit cards and checks, and does not require cash-only payments.
Where is Best Buy Wheaton located?
Best Buy Wheaton is located at 10901 Georgia Ave, Wheaton, MD 20902, USA.
Are there nearby places to visit before or after shopping at Best Buy Wheaton?
Yes, you can visit nearby places such as the Wheaton shopping center and Trader Dan's Furniture store for more shopping options.
How can I access public transportation near Best Buy Wheaton?
The nearby Wheaton area includes public services and real estate like The Montgomery At Wheaton Metro, which can help you plan your visit to Best Buy.
What other services are available near Best Buy Wheaton for customer convenience?
Nearby you can find Geek Squad for specialized computer repair and LA Fitness for sports and recreation, providing convenient options during your visit.