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Brand Certified

Verizon

4.8
(181 reviews)

Business Details

250 Englar Rd, Westminster, MD
21157, United States
(443) 821-7920

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 250 Englar Road in Westminster, MD 21157

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
250 Englar Rd, Westminster, MD
21157, United States

Hours

Reviews

4.8
181 reviews
5 stars
168
4 stars
4
3 stars
2
2 stars
3
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Rick, Ricky, and Pat.

Professionalism

The staff demonstrated high levels of professionalism, handling difficult situations with patience and care, which was noted positively by several customers.

Product Knowledge

Employees were recognized for their extensive knowledge about products and services, helping customers make informed decisions without pressure.

Overall Experience

Many customers reported enjoyable experiences, highlighting the store's welcoming atmosphere and efficient service.
  • MG
    Myra Gemmill
    2 days ago
    5.0
    I am writing this review on behalf of my Dad. I also want to mention that I have had an extremely positive experience with this business when getting a new iPhone and trying to navigate sending the old one back and getting the new one I purchased up and running. I worked with Patrick back then, and he has since helped my Mom and my Dad on a couple of occasions, and was SO patient and helpful with them. The regular Verizon store is not helpful for people who need assistance getting their devices purchased and actually up and running. Patrick and the employees at Russell Cellular Verizon are gems, and I’m so glad they are here locally! From my Dad: “I purchased a new Samsung A175G Galaxy phone from Russell Cellular Verizon earlier this month. My family are repeat customers of this for good reasons. They are always very helpful, knowledgeable, and professional in generously giving personal attention to us in both selecting the appropriate device, and helping us learn to use it. We plan to continue working with them in the future.” -Eldon Gemmill
  • DB
    Donna Babylon
    Feb 19, 2026
    5.0
    We were trying to upgrade several phones for my business. We ran into so many barriers. It took 3 weeks to get it resolved. Pat was fantastic and kept on the matter. He actually knew what was holding us back, but the guru techs wouldn’t listen to him. Finally, it was resolved. I would highly recommend using this Verizon store. Very knowledgeable and helpful.
  • TW
    Tammy Walsh-Fox
    Dec 27, 2025
    5.0
    We called and talked to Theo the manager and told him I was looking for an Android with a great camera and he said come right in and we could talk about options. I kinda knew what I wanted before I got there. So he also confirmed the android Ultra was the perfect fit for me!! I'm definitely not a computer guru but this phone is so awesome! He talked me thru everything to set it up and with all the deals that were going on at the time of my purchase and my galaxy 23plus trade-in, the price was amazing!!. Theo was an amazing guy and I'm very happy with my purchase!! Will definitely go there again! Thanks Theo!!
  • JR
    Jamie roden
    Dec 7, 2025
    5.0
    Great to work with.
  • HL
    Heidi Logan
    Sep 25, 2025
    5.0
    Had a great experience so glad to be back with Verizon

Frequently Asked Questions About Verizon

What brands of mobile phones and accessories does Russell Cellular in Westminster offer?

Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products including smartphones, tablets, accessories, and smartwatches.

What are the store hours for Russell Cellular in Westminster, MD?

The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 5:00 PM on Sunday.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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