Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,000 reviews
5 stars
1,548
4 stars
762
3 stars
320
2 stars
125
1 star
245
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.
Product Availability
Customers frequently noted issues with stock levels, particularly for specific items like phone cases and accessories.
Delivery Issues
Numerous complaints about delayed or incorrect deliveries, leading to customer frustration.
Store Environment
The store is described as clean and organized, but some customers found it difficult to navigate and noted a lack of staff availability.
Geek Squad Performance
While some customers had positive experiences with Geek Squad, others reported poor service and unfulfilled appointments.
- DCDeborah Carter1 day ago5.0Mobile phone repair. Reggie was very professional and personally.
- TJTony Perry, Jr1 day ago5.0I was there for a Dash Cam & Rear Cam Installation. It took about 2 hours but it was worth it! Great service!
- PPPhil Parsons6 days ago5.0Augustine (Waldorf location) provided the best possible service. He approached me within seconds of entering the store to inquire what I needed. He made sure to ask the cable application to ensure I got the right one. He led me personally to the rear wall and handed me what I needed. I was out the door in record time. Thanks!
- MRMimi RoulhacNov 12, 20254.0Just doing a little review and shopping of a possible new laptop and the staff there was pretty knowledgeable, especially Atlansis. Was also there to address issues with present computer and desktop with geek squad.They did okay, we weren't looking for any major work.We were just looking to see if they could improve the processing of them.
- AAAshleighNov 9, 20251.0This Best Buy location is running a scam. They don't do ID checks for curbside pick up and people have been stealing credit card info, using it to purchase $500+ apple products and then do curbside pickup. Best Buy and this store manager have been useless with resolving this issue.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Waldorf, MD?
Best Buy in Waldorf is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Waldorf?
Best Buy is located at 11725 Berry Rd, Waldorf, MD 20603, USA.
What types of products can I find at Best Buy in Waldorf?
You can shop for TVs, computers, appliances, and more at Best Buy Waldorf, along with getting expert advice and Geek Squad support.
Does Best Buy Waldorf offer curbside pickup?
Best Buy Waldorf does not currently offer curbside pickup, but in-store shopping and same day pickup are available.
Is Best Buy Waldorf wheelchair accessible?
Yes, Best Buy Waldorf has a wheelchair accessible entrance for customers.
Does Best Buy Waldorf provide electronics recycling services?
Yes, Best Buy Waldorf offers electronics recycling services to help you dispose of your old devices responsibly.
Are Geek Squad services available at or near Best Buy Waldorf?
Yes, Geek Squad services including IT support and computer repairs are available at Best Buy Waldorf.
What nearby places can I visit before or after shopping at Best Buy Waldorf?
Nearby you can visit Ft Washington Park for outdoor activities or enjoy a meal at Genghis Grill, both just a short distance from Best Buy.
Where can I find furniture stores near Best Buy Waldorf?
Lovesac furniture store is located near Best Buy Waldorf and could be a good stop for home furnishings.
Are there any pet stores near Best Buy Waldorf?
Petco, a pet store offering pet supplies and services, is located near Best Buy Waldorf for your pet care needs.