Location.com logo
Brand Certified

Verizon

4.5
(472 reviews)

Business Details

926 York Road, Towson, MD
21204, United States
(443) 519-5971

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Towson’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Towson connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
926 York Road, Towson, MD
21204, United States

Hours

Reviews

4.5
472 reviews
5 stars
394
4 stars
16
3 stars
9
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly mentioning individuals like Kenny, Josh, and Deonte for their exceptional service.

Mixed Experiences

While some customers had positive interactions, others reported poor service, including rudeness and unhelpfulness from certain employees.

Promotions and Offers

Several reviews highlighted issues with promotions not being honored or miscommunication regarding offers, leading to customer dissatisfaction.

Long Wait Times

Customers frequently mentioned long wait times in the store, which negatively impacted their overall experience.

Store Management

There were complaints about the lack of organization and management in the store, affecting service quality and customer satisfaction.
  • AD
    Alex deJong
    Jan 23, 2026
    5.0
    The staff at this store are the most helpful people I have ever come across when working with phone service. On two occassions I have come to this store with somewhat complicated issues. Not only were they so welcoming, but they were so patient and kind the whole way through as they worked through the phone issues with me. One of the employees even stayed after their shift was over to make sure I got what I needed.
  • GG
    Gerald Garland
    Jan 22, 2026
    1.0
    Purchased a phone under promotion and they did not honor the promotion.
  • TT
    Tedd
    Jan 21, 2026
    5.0
    Darla at Verizon Store worked her magic and resolved all issues as to I-phone 16. She was great!
  • MK
    Malleyia Kahnye
    Jan 11, 2026
    1.0
    Devin helped me, when i came in asking for the offer for a trade in he up sells me a new iPad and only Told me I had to pay about $10 plus $.10 a month. Not only did he lie, but there is now an added $30 charge to my account. He also told me my previous phone plan was more expensive than my last and it was not and it’s actually $20 cheaper. This is my first time doing a trade-in in the store and will NEVER DO IN-STORE AGAIN. in total my phone bill went up $74. And this is a third party seller it’s not a Verizon corporate.
  • BK
    bill kroll
    Jan 9, 2026
    1.0
    Shop at your own risk, can't return items....no empathy. Go to Best Buy

Frequently Asked Questions About Verizon

Where is the Verizon store located in Towson?

The Verizon store is located at 926 York Road, Towson, MD 21204.

What brands of smartphones can I find at the Verizon store on York Road?

You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: