Business Details
926 York Road, Towson, MD
21204, United States
Certified by Verizon • Feb 22, 2026
(443) 519-5971
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/md/towson/926-york-road
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Towson’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Towson connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
472 reviews
5 stars
394
4 stars
16
3 stars
9
2 stars
10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly mentioning individuals like Kenny, Josh, and Deonte for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported poor service, including rudeness and unhelpfulness from certain employees.
Promotions and Offers
Several reviews highlighted issues with promotions not being honored or miscommunication regarding offers, leading to customer dissatisfaction.
Long Wait Times
Customers frequently mentioned long wait times in the store, which negatively impacted their overall experience.
Store Management
There were complaints about the lack of organization and management in the store, affecting service quality and customer satisfaction.
- ADAlex deJongJan 23, 20265.0The staff at this store are the most helpful people I have ever come across when working with phone service. On two occassions I have come to this store with somewhat complicated issues. Not only were they so welcoming, but they were so patient and kind the whole way through as they worked through the phone issues with me. One of the employees even stayed after their shift was over to make sure I got what I needed.
- GGGerald GarlandJan 22, 20261.0Purchased a phone under promotion and they did not honor the promotion.
- TTTeddJan 21, 20265.0Darla at Verizon Store worked her magic and resolved all issues as to I-phone 16. She was great!
- MKMalleyia KahnyeJan 11, 20261.0Devin helped me, when i came in asking for the offer for a trade in he up sells me a new iPad and only Told me I had to pay about $10 plus $.10 a month. Not only did he lie, but there is now an added $30 charge to my account. He also told me my previous phone plan was more expensive than my last and it was not and it’s actually $20 cheaper. This is my first time doing a trade-in in the store and will NEVER DO IN-STORE AGAIN. in total my phone bill went up $74. And this is a third party seller it’s not a Verizon corporate.
- BKbill krollJan 9, 20261.0Shop at your own risk, can't return items....no empathy. Go to Best Buy
Frequently Asked Questions About Verizon
Where is the Verizon store located in Towson?
The Verizon store is located at 926 York Road, Towson, MD 21204.
What brands of smartphones can I find at the Verizon store on York Road?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for the Verizon store at 926 York Road?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store and curbside pickup options?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Towson Cellular Sales Verizon store.
Do I need an appointment to visit the Verizon store at 926 York Road?
No, appointments are not required to visit this Verizon store, but you can call ahead to make one if you prefer.
What types of services does the Verizon store provide?
The store provides Verizon wireless plans, prepaid wireless, mobile hotspots, Hum smart car services, home phone, home internet, and Fios home internet.
Are there any fast food restaurants near the Verizon store on York Road?
Yes, nearby fast food options include McDonald's, Burger King, and Five Guys, perfect for a quick meal before or after your Verizon visit.
What nearby places can I visit for fitness or recreation near the Verizon store?
Near the Verizon store, you can visit Towson Fitness gym and Towsontown Recreation Council for fitness and recreational activities.
Are there any convenience stores or pharmacies close to the Verizon store at 926 York Road?
Yes, Walgreens pharmacy and convenience store and Shell gas station with a convenience store are located nearby for your convenience.
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Certified February 22, 2026Yext Knowledge Graph
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