Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Towson’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
455 reviews
5 stars
386
4 stars
15
3 stars
9
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted the knowledge and expertise of staff members, particularly in resolving issues and explaining products.
Wait Times
Customers expressed frustration with long wait times, especially during busy periods, which negatively impacted their overall experience.
Positive Experiences
Many reviews mentioned exceptional service from specific employees, leading to positive experiences and recommendations for others.
Store Organization
Some customers noted disorganization and lack of stock, which contributed to negative experiences and dissatisfaction.
- LFLois FisherNov 15, 20251.0Untruthful. They said they could do everything the corporate store could do. Verizon had an offer of a new phone for free with trade in. They would not give me answers about the offer until o signed a contract. We left and went to the Apple store. Got a better deal with no bull.
- CDChristina DuvallNov 4, 20255.0Denote Spencer was kind. Professional and knowledgeable about the problems we had. I thought he was the manager due to the leadership skills he presented.
- KMK MOct 25, 20251.0I was in this store for 3 hours and they couldn’t help me find a solution. There is no point in having stores if they have to call customer service just to help you. Now I’ve personally been on the phone with customer service for almost 3 hours with no solution. I’ve been placed on hold after hold told lies after lies!!! I wouldn’t dare get other phone through them.
- YKYolanda KeatonAug 7, 20255.0Wonderful place very professional
- SDScott DallasJul 12, 20255.0Always fast, knowledgeable service. Night and day from corporate Verizon store. This time Tyrone went way above and beyond !!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Towson?
The Verizon store is located at 926 York Road, Towson, MD 21204.
What brands of smartphones can I find at the Verizon store on York Road?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for the Verizon store at 926 York Road?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store and curbside pickup options?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Towson Cellular Sales Verizon store.
Do I need an appointment to visit the Verizon store at 926 York Road?
No, appointments are not required to visit this Verizon store, but you can call ahead to make one if you prefer.
What types of services does the Verizon store provide?
The store provides Verizon wireless plans, prepaid wireless, mobile hotspots, Hum smart car services, home phone, home internet, and Fios home internet.
Are there any fast food restaurants near the Verizon store on York Road?
Yes, nearby fast food options include McDonald's, Burger King, and Five Guys, perfect for a quick meal before or after your Verizon visit.
What nearby places can I visit for fitness or recreation near the Verizon store?
Near the Verizon store, you can visit Towson Fitness gym and Towsontown Recreation Council for fitness and recreational activities.
Are there any convenience stores or pharmacies close to the Verizon store at 926 York Road?
Yes, Walgreens pharmacy and convenience store and Shell gas station with a convenience store are located nearby for your convenience.