Walked in to Best Buy on 1717 York Road in Towson Md., as the website states walk in accepted to speak with an agent...
They weren't even busy. I asked one of the agents if they could answer a couple quick questions for me about a scandisk sruve and they wouldn't even allow me to ask. Said to make an appointment for next Tuesday. I couldn't believe it!
I then found a manager name J.... in this store and explained the situation and instead of helping he suggested I go to the other location.
Unbelievable experience! Like being in the twilight zone!
Terrible experience!
RT
Rosalyn Thibodeau
Oct 1, 2025
5.0
My one and only phone crashed Sunday nite and tried apps to fix it my self. Very much stressed, I decided to try the Geek Squad in Timonium. I didn't have an appointment but a very kind young man, Alex, asked about my problem. He said, don't worry, I can fix that for you. Sure enough, after patience and persistence, he did
I was so happy and was ready to pay for his expertise but he said no charge and would not accept a tip. He made my day!!
BS
Brittany Smith
Sep 5, 2025
1.0
Made an appointment on a Tuesday for diagnostic and possible lens repair on my iPhone. Waited over 30 minutes after appointment time to be seen. Was told part needed to be ordered and it would take 30 minutes to complete paperwork, so I left and came back. When I returned a couple hours later, paperwork still was not ready, so I waited another 20 minutes. Made appointment for service at a later date, and when I arrived, I was told the tech needed another 1.5 hours to begin service, so I left and came back to drop my phone off. 2 hours later when coming to pick it up, I was told the lens wasn’t fixed and THEY BROKE THE BACK OF MY PHONE. I have to come back yet another time to to get them both fixed…the worst experience. If an Apple product, just go to the Genius Bar.
MW
Mykal W.
Jun 23, 2021
1.0
Ordered something from them they messed up on the delivery and telling me that it's not their fault
JR
James Rehak
Jun 30, 2019
1.0
Very unhelpful. Would not fulfill a simple request of issuing a written repair estimate.
What services does Geek Squad at Best Buy in Timonium offer?
Geek Squad provides tech repair, setup, and support services including computer repair, cell phone repair, data recovery, and electronics repair at Best Buy in Timonium.
How can I schedule a service appointment with Geek Squad in Timonium?
You can schedule a service appointment with Geek Squad either in store at 1717 York Rd, Timonium, MD, or online via their website.
What are the operating hours of Geek Squad in Timonium?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Geek Squad located in Timonium?
Geek Squad is located at 1717 York Rd, Timonium, MD 21093, USA.
Is Geek Squad in Timonium currently open or closed?
Geek Squad in Timonium is currently open.
Does Geek Squad in Timonium have a social media presence?
Yes, Geek Squad in Timonium can be found on Facebook at https://www.facebook.com/1940377549403928 under the name GeekSquadTowson.
What kind of deals is Geek Squad currently featuring?
Geek Squad is featuring Black Friday Deals which you can find more about on their Best Buy store page.
What nearby places can I visit before or after my visit to Geek Squad in Timonium?
Nearby places include Petco for pet grooming and supplies, HomeSlyce pizza restaurant for a meal, and Elegant Hair Salon for beauty services.
Are there any nearby automotive services close to Geek Squad in Timonium?
Yes, nearby automotive services include Penske Truck Rental for truck rentals and moving services, NTB National Tire and Battery for tire services, and Firestone Complete Auto Care for automotive repairs.
How can nearby places help me get to Geek Squad at Best Buy in Timonium?
Nearby landmarks like Best Buy where Geek Squad is located can help you find the store, and nearby gas stations like Citgo and Adolph's Citgo can be useful for drivers visiting the area.