Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and unhelpful interactions.
Product Availability
Several customers expressed frustration over items being out of stock or not available as advertised, leading to disappointment.
Geek Squad Experience
The Geek Squad received positive remarks for their quick and effective service, resolving issues efficiently for many customers.
Store Organization
Customers noted that the store was generally organized, but some experienced difficulty finding assistance, with employees often preoccupied.
Delivery Issues
There were significant complaints regarding delivery services, particularly with appliances, where customers felt their needs were not adequately addressed.
LB
Lisa Baker
5 days ago
4.0
Service associate was knowledgeablr and efficient
SM
steve mimaros
Jan 4, 2026
5.0
Audio guy was very friendly and knowledgeable. Found what I needed and put it on willcall at a nearby store
FE
Frank Ellis
Dec 26, 2025
4.0
It's a great establishment they really take care of their customers.
DC
Dave’s Cleaning Consultants
Dec 17, 2025
5.0
I had to get a new monitor for our office and I was unsure of the size of the port for the MacBook to connect and I went right to the helpdesk and someone took me over to select one of the monitors as well as help me find the correct cord. I will say I have not been to Best Buy in a very long time, but I was pleasantly surprised with the service that I received. Thank you so much. I will definitely be returning.
MC
Mike C
Dec 4, 2025
5.0
Visited this location a few times to pick up items I've ordered online. They were always ready, fast, and pleasant. Based on those limited experiences, this is a good Best Buy.
What types of products can I shop for at Best Buy in Timonium, MD?
You can shop for TVs, computers, appliances, and more at Best Buy in Timonium, MD.
What are the store hours for Best Buy in Timonium, MD?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Timonium offer curbside pickup?
Yes, Best Buy in Timonium offers curbside pickup services.
Can I get Geek Squad support at this Best Buy location?
Yes, Geek Squad support is available at this Best Buy location for expert advice and services.
Is the Best Buy store in Timonium accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
Are repairs and service available at Best Buy Timonium?
Yes, Best Buy offers in-store repair and service support.
What nearby pet services are available close to Best Buy in Timonium?
Nearby pet services include Vetco Vaccination Clinic and Petco, both offering grooming and pet supplies.
Which nearby health and medical services can I find close to Best Buy Timonium?
Close to Best Buy you can find Spinalife for chiropractic care, Labcorp for laboratory testing, and Audiology Associates for medical supplies and hearing aids.
What nearby salons and spas are available near Best Buy in Timonium?
Nearby salons and spas include Ja Noir Nail Spa, Elegant Hair Salon, and Allure for beauty and hair services.
What payment methods does Best Buy Timonium accept?
Best Buy accepts debit cards, checks, and does not require cash only payments.