Brand Certified
Verizon
4.8(299 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
120 Frederick Road, Thurmont, MD
21788, United States
Certified by Verizon • Feb 22, 2026
(301) 271-2290
Certified by Verizon • Feb 22, 2026
http://www.wirelessnation.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Thurmont, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 120 Frederick Road.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
299 reviews
5 stars
282
4 stars2
3 stars1
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, patience, and helpfulness, particularly highlighting employees like Bishme, Devin, and Mirza.
Store Environment
The store was frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.
Product Knowledge
Staff demonstrated strong knowledge of products and services, effectively assisting customers with upgrades and technical issues.
Efficiency
Many reviews noted quick service and efficient handling of transactions, with customers appreciating the minimal wait times.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service quality and pressure sales tactics.
- MDMarguerite Doyle6 days ago5.0Great experience upgrading here in the Thurmont location got a brand new Google pixel 10 pro for free coming from a pixel 2 pro XL also I got to keep my old phone as a back up for any emergency. Bishme the store manager was great and patient and helpful... definitely recommend this store for a wonderful experience!!!
- KNKassandra Lin NegronDec 24, 20255.0Great service answered all my questions. Nice and clean store!
- TDtony daddyDec 11, 20255.0Excellent customer service transferred everything for me. I was in and out and they are just great people not just salesmen definitely recommend if you looking for new service or a new phone....come to the store in Thurmont MD...mind you there is 3 Verizon stores in Frederick MD where I live lol
- SSSheldon ShealerNov 23, 20255.0Gamaliel Escarffullett helped me a few weeks ago and he was excellent. Five stars for him! [Although I know he's not always at this locaion.] I'll only go to this location, even though there are locations closer to my house. There's usually no wait and the reps are super helpful.
- NCNatalie CagleNov 6, 20255.0Mr. B is the bomb he helped me out with my old phone put me in a new phone. I also have a new iPad. I also got all of my perks. He helped me with everything. I even got Verizon’s Internet and I canceled my Xfinity due to Mr. B explaining to me the difference I appreciate them a lot and I love this location for Verizon.
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Certified February 22, 2026Yext Knowledge Graph
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