Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Thurmont, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 120 Frederick Road.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
285 reviews
5 stars
270
4 stars2
3 stars1
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Devin, Mirza, and Bishme.
Technical Assistance
Several reviews noted the staff's ability to assist with technical issues and phone setups, with many customers expressing satisfaction with the thoroughness of the help provided.
Store Environment
The store was described as clean and well-organized, contributing to a positive shopping experience.
Problem Resolution
Many customers appreciated the staff's willingness to stay late or go above and beyond to resolve issues, indicating a strong commitment to customer satisfaction.
Product Knowledge
Employees were frequently noted for their expertise in explaining products and services, helping customers make informed decisions.
- NCNatalie CagleNov 6, 20255.0Mr. B is the bomb he helped me out with my old phone put me in a new phone. I also have a new iPad. I also got all of my perks. He helped me with everything. I even got Verizon’s Internet and I canceled my Xfinity due to Mr. B explaining to me the difference I appreciate them a lot and I love this location for Verizon.
- SMS MNov 5, 20255.0Great service! Purchased a new phone and tablet and got an upgraded version of my home internet also at a cheaper price...transferred all my stuff to my new phone...they really do go above and beyond for customers. Highly recommend!!!
- RORichard OsborneNov 4, 20255.0Highly recommend coming to this store for everything Verizon B and Habib were awesome they had me in and out in no time. Transferred everything and gave me a ton more money for my phone than what it was even worth!
- TNTerry NusbaumOct 28, 20255.0Awesome service Bishme was phenomenal...we had old Samsung phone for years and we came in to Thurmont MD store and Bishme was beyond patient he went above and beyond and hook us up with free phones... Google Pixel 10 pro...he answered our questions and made us feel appreciated we are older but he didn't treat us like we were idiots.
- DHDeborah HartlessOct 25, 20255.0I had a great experience at my Thurmont, Maryland Verizon store! 🤩 Bishme "B" Rodriguez and his trainee were very friendly and knowledgeable. Bishme explained everything to a T. I'm so excited to try out my S25 Ultra and my first Samsung watch! 📱⌚ #experience #store #trainee #knowledge #watch
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Thurmont offer?
The Thurmont Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and customer services including bill payments, new lines, upgrades, device activation, and more.
What are the store hours for Verizon in Thurmont?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Where is the Verizon Wireless Zone located in Thurmont?
It is located at 120 Frederick Road, Suite A, Thurmont, MD 21788, USA.
Does Verizon Wireless Zone Thurmont offer in-store and curbside pickup options?
Yes, the store offers both in-store and curbside pickup services for your convenience.
What brands can I find at Verizon Wireless Zone in Thurmont?
You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more at the Thurmont store.
Can I schedule an appointment or service at Verizon Thurmont online?
Yes, you can schedule appointments through their online reservation page at https://wirelesszone.com/appointments/.
What nearby food options can I visit before or after my trip to Verizon Thurmont?
Nearby food options include Simply Asia (Chinese, Thai, Sushi), Mountain Gate Family Restaurant (buffet), Fratelli’s NY Pizza (Italian), Dunkin' (coffee and donuts), Baskin-Robbins (ice cream), and Blimpie (fast food).
Are there any fitness or wellness centers near Verizon Thurmont?
Yes, Anytime Fitness Thurmont gym and Renovations Salon & Day Spa are nearby, perfect for a workout or relaxation before or after your visit.
What automotive services or dealerships are close to Verizon Wireless Zone in Thurmont?
Nearby automotive services include Criswell Chevrolet, Criswell Chrysler Dodge Jeep RAM, Advance Auto Parts, Thurmont Car Wash, and Bradley Levinson Automotive Sales.
How can I contact Verizon Wireless Zone Thurmont if I have questions or need assistance?
You can call them at +1 301-271-2290 or email info@wirelessnationusa.com for assistance.