Verizon

4.8
298 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Thurmont, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 120 Frederick Road.

Details

  • Curbside pickupNot available

Location

Verizon
120 Frederick Road, Thurmont, MD
21788, United States

Hours

Reviews

4.8
291 reviews
5 stars
276
4 stars
2
3 stars
1
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Devin, Mirza, and Bishme.

Store Environment

The store was noted for being clean and well-organized, contributing to a positive shopping experience.

Efficiency

Many reviews highlighted the quick service and efficiency in handling transactions and phone upgrades.

Technical Assistance

Customers appreciated the thorough assistance with technical issues and device setups, often mentioning staff going above and beyond to help.
  • KN
    Kassandra Lin Negron
    Dec 24, 2025
    5.0
    Great service answered all my questions. Nice and clean store!
  • TD
    tony daddy
    Dec 11, 2025
    5.0
    Excellent customer service transferred everything for me. I was in and out and they are just great people not just salesmen definitely recommend if you looking for new service or a new phone....come to the store in Thurmont MD...mind you there is 3 Verizon stores in Frederick MD where I live lol
  • SS
    Sheldon Shealer
    Nov 23, 2025
    5.0
    Gamaliel Escarffullett helped me a few weeks ago and he was excellent. Five stars for him! [Although I know he's not always at this locaion.] I'll only go to this location, even though there are locations closer to my house. There's usually no wait and the reps are super helpful.
  • NC
    Natalie Cagle
    Nov 6, 2025
    5.0
    Mr. B is the bomb he helped me out with my old phone put me in a new phone. I also have a new iPad. I also got all of my perks. He helped me with everything. I even got Verizon’s Internet and I canceled my Xfinity due to Mr. B explaining to me the difference I appreciate them a lot and I love this location for Verizon.
  • SM
    S M
    Nov 5, 2025
    5.0
    Great service! Purchased a new phone and tablet and got an upgraded version of my home internet also at a cheaper price...transferred all my stuff to my new phone...they really do go above and beyond for customers. Highly recommend!!!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Thurmont offer?

The Thurmont Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and customer services including bill payments, new lines, upgrades, device activation, and more.

What are the store hours for Verizon in Thurmont?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.