Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Services
VCA Coolridge Animal Hospital has been proudly serving Camp Springs and the surrounding community since 1957. We realize that our success in becoming one of the most respected and loved veterinary practices in this area rests upon the continued satisfaction of our clients. Earning your trust and confidence is what we strive for.
We provide our patients with a unique therapeutic approach to our appointments. By utilizing calming pheromones, therapeutic music and distraction tools, we decrease the stressors in our environment to provide a more pleasant, relaxing experience for your pet. Our highly-trained staff of veterinarians and veterinary technicians is here to make sure your pet receives the care they need to live happy, healthy lives.
Location
VCA Coolridge Animal Hospital
6801 Old Branch Ave., Temple Hills, MD
20748, United States
Hours
Reviews
4.6
275 reviews
5 stars
226
4 stars
27
3 stars
6
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their friendliness, compassion, and attentiveness towards pets.
Veterinary Expertise
Many reviews highlighted the knowledge and professionalism of the veterinarians, particularly Dr. Maa and Dr. Barnes.
Customer Service
While most feedback was positive regarding customer service, some customers expressed dissatisfaction with communication and billing practices.
Pricing Concerns
Several customers noted high costs for services and expressed frustration over perceived overcharging and unnecessary treatments.
Mixed Experiences
While many had positive experiences, a few customers reported negative incidents, including misdiagnoses and poor handling of their pets.
- MBMarissa BennetteNov 15, 20251.0I'm so disappointed. I took my pet in for 5 vaccinations two weeks ago. The vet tech and veterinarian asked me if I would like to do additional testing which I declined. They gave my dog 3 vaccines and stated that I could return to have the last two vaccines administered. I agree and stated that I would pay for all vaccines during this initial visit. The veterinarian and tech both agreed and stated that the next appointment would just be a tech appointment where my dog and I would have the last 2 vaccines administered and we would be done with no bill or payment required. At the next appointment (today) for the last two vaccines, the tech states that at the previous appointment, they charged me for a test that I declined and that they need to charge me for the two additional vaccines. I have lost all trust in this veterinary establishment. I will never be a customer again. If I can't trust a veterinarian to perform agreed upon procedures, I can't trust them with the health and well-being of my pet.
- SDSheryl DOct 29, 20255.0Highly recommend VCA Coolridge. Staff and Dr. Maa are the best. Took my senior dog there for first time on emergency basis. Thought we may have to euthanize but after the caring and effective treatments there, my fur baby is back to his old bossy self. Will be using VCA Coolridge for all our needs in the future.
- TAT. Domino AddisonOct 19, 20255.0The PJ'S are amazing 👏🏿 🤩 The doctor we saw was so gentle and very knowledgeable. Even the ladies at tge front desk were awesome. This is definitely our vet home!!
- JJJamahl.LOct 5, 20255.0The staffing team is very knowledgeable, and they treat your animal with care. They keep you informed on what's best for your pet as well.. . 👍
- ABAnne BeeSep 22, 20251.0Was going here for three years but won't be back. The receptionist is amazing and always so friendly and you can tell everyone truly loves their jobs/pets. Brought my cat for a yearly check up and "hot spot". They took him back and 5 minutes later came back. Insane charge ($300) for the "hot spot" and told me it was infected. When I asked about his teeth health and weight the vet was in such a rush he told me 15 pounds and that his teeth were fine. I decided to go to another place to get a second opinion and my cat looked at. Leg was not infected, my cat weighed actually 17 pounds and is considered "overweight" and there are gingivitis issues with his teeth that needs to be addressed. Very disappointed by the lack of attention, care, overcharging, and misinformation about my pet. Will not be back.
Frequently Asked Questions About VCA Coolridge Animal Hospital
What types of animals does VCA Coolridge Animal Hospital care for?
VCA Coolridge Animal Hospital provides care for dogs and cats.
Where is VCA Coolridge Animal Hospital located?
It is located at 6801 Old Branch Ave., Temple Hills, MD 20748, USA.
What are the operating hours of VCA Coolridge Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays.
What payment options are accepted at VCA Coolridge Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What special approach does VCA Coolridge use to reduce pet stress during visits?
They use calming pheromones, therapeutic music, and distraction tools to create a pleasant and relaxing environment for pets.
What kinds of veterinary services are offered at VCA Coolridge Animal Hospital?
Services include advanced care, dental, allergy, diabetes care, diagnostics, surgery, immunizations, lab and pharmacy, pet counseling, wellness exams, spay/neuter, and more.
Is VCA Coolridge Animal Hospital affiliated with any social media platforms?
Yes, they have a Facebook page at https://www.facebook.com/193497277370216 and a Twitter handle @VCAPetHealth.
How can new clients get a discount on their first visit to VCA Coolridge?
New clients can use a Free First Exam coupon available on their website.
What nearby veterinary centers could I also visit around VCA Coolridge Animal Hospital?
Coolridge Animal Hospital, located nearby, provides additional veterinary and medical services for pets.
If I need transportation to VCA Coolridge Animal Hospital, what nearby services are available?
Baron Tours, offering airport shuttles and taxi services, is nearby and can assist with transportation needs.
Are there any nearby places to visit for shopping or beauty services near VCA Coolridge?
Yes, Janie’s Boutique for boutique shopping, and Cultiv8 the Salon and Happy Hour Beauty Bar for beauty and spa services are nearby.