Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sykesville, MD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
623 reviews
5 stars
541
4 stars
28
3 stars4
2 stars5
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Tyler, Mitchell, and Sinclair.
Efficiency
Several reviews highlighted the quick and efficient service, with customers noting they were in and out swiftly while receiving all necessary assistance.
Staffing Issues
Some customers expressed concerns about understaffing during busy hours, leading to long wait times and inadequate service.
Mixed Experiences
While many had positive experiences, a few customers reported poor service and unresolved issues, indicating inconsistency in customer satisfaction.
- SJShirley JonesJan 1, 20265.0Mitchell was very helpful. He was very thorough making sure we understood everything with the product we purchased.
- TPTim PinelliDec 27, 20255.0Extremely nice, hardworking people. Went the extra mile for me and then some.
- ACAl ChichesterDec 23, 20255.0Excellent customer service, Mitchell! Thanks
- TFTracey FriedlyDec 18, 20255.0Andre Brantch was extremely helpful and knowledgeable, he helped setting me up with a business account and saving me money. Greatly appreciated
- CSCharles SilbaughDec 18, 20255.0My experience was excellent. From the the I entered the store I was treated with respect and courtesy. Service was fast and complete. When it was done, I had a new phone with all of settings of my old phone. Fantastic.
Frequently Asked Questions About Verizon
What products does Verizon in Sykesville, MD offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Sykesville, MD?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is the Verizon store located in Sykesville?
It is located at 1325 Liberty Rd, Suite 100, Sykesville, MD 21784.
Does Verizon in Sykesville offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at Verizon in Sykesville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What services can I get at Verizon in Sykesville?
Services include new lines, upgrades, new devices, accessories, and Fios home internet.
Are there any nearby restaurants where I can grab a meal before or after visiting Verizon?
Yes, nearby restaurants include Qdoba, Jimmy John's, Papa John's Pizza, Pizza Hut, Burger King, and Smoothie King, offering a variety of dining options.
What banking options are close to Verizon in Sykesville?
Nearby banks and ATMs include M&T Bank, Carroll Community Bank, Farmers & Merchants Bank, PNC ATM, and BB&T ATM.
Where can I find convenience stores or gas stations near Verizon in Sykesville?
Nearby options include Wawa, On The Run convenience store, and Exxon & Mobil Stations gas stations.
Does the Verizon store in Sykesville support device recycling and free Wi-Fi?
Yes, the store offers electronics recycling and provides free Wi-Fi for customers.