Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sykesville, MD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
These employees need an in-service to be up-to-date on Verizon’s current policies and procedures. One employee today was very rude and dismissive about not being able to help transfer one of our phone lines to a separate plan, nor being able to assist us with removing an Apple Watch from our current plan and then he brushed me onto a different employee and went to lunch. The next employee told me I had to call Verizon for an Admission of Liability, but that they’re not open on Sundays so I would not be able to call. They never mentioned that you can complete these steps completely online/through the app— which is what I ended up figuring out on my own and doing, and they certainly could have assisted with these steps. In regards to removing the Apple Watch from the plan, they also said you had to call Verizon and that they needed to hear the account owner’s voice authorizing the removal of the device, which is also not true. You can do that through the app. Don’t waste your time going into this store. You’d have better luck sitting on call on hold with Verizon customer service to get a reliable answer.
CP
Claudia Purkey
Sep 5, 2025
5.0
Wonderful, professional & friendly sales people!
GH
Gail Householder
Aug 25, 2025
5.0
Mitchell was very polite, helpful and knowledgable
ET
Ellen Tebo
Aug 23, 2025
5.0
Always have excellent service with upgrading our phones. Sales clerks are professional and knowledgeable.
What products does Verizon in Sykesville, MD offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Sykesville, MD?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is the Verizon store located in Sykesville?
It is located at 1325 Liberty Rd, Suite 100, Sykesville, MD 21784.
Does Verizon in Sykesville offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at Verizon in Sykesville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What services can I get at Verizon in Sykesville?
Services include new lines, upgrades, new devices, accessories, and Fios home internet.
Are there any nearby restaurants where I can grab a meal before or after visiting Verizon?
Yes, nearby restaurants include Qdoba, Jimmy John's, Papa John's Pizza, Pizza Hut, Burger King, and Smoothie King, offering a variety of dining options.
What banking options are close to Verizon in Sykesville?
Nearby banks and ATMs include M&T Bank, Carroll Community Bank, Farmers & Merchants Bank, PNC ATM, and BB&T ATM.
Where can I find convenience stores or gas stations near Verizon in Sykesville?
Nearby options include Wawa, On The Run convenience store, and Exxon & Mobil Stations gas stations.
Does the Verizon store in Sykesville support device recycling and free Wi-Fi?
Yes, the store offers electronics recycling and provides free Wi-Fi for customers.