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Brand Certified

Verizon

4.7
(724 reviews)

Business Details

(301) 384-1403

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Silver Spring’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Silver Spring connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
13340 New Hampshire Ave, Silver Spring, MD
20904, United States

Hours

Reviews

4.7
724 reviews
5 stars
645
4 stars
16
3 stars
10
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude or dismissive.

Staff Knowledge

Several customers highlighted knowledgeable staff who provided excellent assistance, while others encountered confusion and misinformation.

Store Environment

Customers expressed dissatisfaction with long wait times and uncomfortable seating arrangements in the store.

Sales Practices

Concerns were raised about misleading information regarding promotions and upselling tactics, leading to customer frustration.
  • GG
    Gmale
    Feb 13, 2026
    1.0
    Been waiting a year before I posted so as not to be angry. The sales people at This store treated me like a criminal. The guy forgot to give me the cable and when I went the next day to get it, they treated me like I was trying to steal from them. I hade to drive 25 miles one way to get to the person who had my cable and they couldn't care less. They could have simply given me a cable right in the store. Do as you please but I've done my part in giving you a heads up!!
  • JB
    Joan Barkin
    Feb 11, 2026
    5.0
    Chris was extremely helpful plus being a very understanding that I am tech dead and needed a great deal of help. He is in the Silver Spring store and he is worth his weight in gold. My phone is now working. Thrilled, Joan Barkin
  • NE
    Nardos Elias
    Feb 2, 2026
    5.0
    I recently switched to Verizon and had the pleasure of being assisted by Jamil. He was incredibly kind, knowledgeable, and went above and beyond to help me with my new phone and the switch. I truly appreciate his excellent service and highly recommend asking for him!
  • AB
    Alan Berger
    Jan 8, 2026
    5.0
    Just purchased an Iphone 17 Pro at the Verizon store at 13340 New Hampshire Ave, Silver Spring MD. Antonio was GREAT. Very knowledgeable and very patient and helped set up an outlook email account that wasn't immediately visible, along with demonstrating features and workings of this phone that are different from my old phone.
  • PF
    Patricia Fauver
    Dec 22, 2025
    5.0
    Fixed my phone and did it with a smile. Reviewed my bill and saved me money! Helpful, positive — genuinely nice guy! My new best friend! And a great rep for Verizon!

Frequently Asked Questions About Verizon

What brands of smartphones and devices can I find at Verizon on 13340 New Hampshire Ave?

You can find Verizon products and smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this location.

What are the operating hours for the Verizon store at 13340 New Hampshire Ave?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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