Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Salisbury’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
324 reviews
5 stars
269
4 stars
14
3 stars
6
2 stars
10
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and patient, with specific mentions of employees like Caleb, Destinee, and Ty providing excellent service.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics, including upselling unnecessary products and lack of transparency regarding device conditions.
Service Efficiency
Customers expressed frustration with long wait times and inefficient service, with some reporting delays even when the store was not busy.
Store Environment
The store atmosphere received mixed reviews, with some customers noting a friendly and clean environment, while others reported feeling ignored or uncomfortable.
Product Issues
There were multiple complaints about receiving defective products and poor follow-up on resolutions, leading to dissatisfaction with the overall purchasing experience.
- BCBrandi Horner -DHS- Somerset CountyNov 5, 20255.0I had a problem with my bill that occurred due to making a few changes to it however I was not told about a lot of the increases, add ons that would occur when I made the changes. I went into the store on 11/2/25 and worked with India to resolve all of my issues. India was patient, kind and worked with me until issues were resolved. I would highly recommend working with her and can't thank her enough for all that she did for me that day.
- JBJoey BillerNov 2, 20251.0Well they are definitely a franchise ...cant assist in most things and only are about sales. The staff seems underpaid commissions are their lifeblood. As a secret shopper and small business owner I pondered added 10 lines for my small business. Yet after a brief time with Austin I no longer felt any need . As he chewed gum and told me he is not capable of customer service ( which i knew to be a lie) verizon sets their stores up for success as I own one in Tampa. I let it go. Failure to reconnect with customers with compassion and truly having interpersonal skills is how I built many businesses. Sadly Austin was not there for that. Better training and the basic research on your customers would have landed him a huge commission. I guess looking poor is the asset more millionaires need to be treated without merit. Taking my business elsewhere.
- MCMaria's Quilts, Craft's And CrochetSep 27, 20255.0Sales associate Cody was top notch, he was very knowledgeable and thorough. He helped my husband and I get new iphone 17s!! Definitely recommend coming here! We have bought many phones from here before and every time the staff goes out of their way to help us!! Always come here!!
- VSVeronica SheppardSep 3, 20251.0The store representative added $45 worth of useless perks on my bill without telling me. They also removed the insurance from my phone.
- ZWZiair WongusJul 24, 20251.0It takes 2 hours for service to be completed with no other customers
Frequently Asked Questions About Verizon
What services does Verizon at 1500 South Salisbury Blvd offer?
Verizon offers wireless sales consultations, device upgrades for brands like Apple, Samsung, Google, Motorola, wireless accessories, exclusive Verizon services, and the latest promotions.
Where is the Verizon store located in Salisbury, MD?
The Verizon store is located at 1500 South Salisbury Blvd, Salisbury, MD, 21801, USA.
What are the operating hours of the Verizon store at 1500 South Salisbury Blvd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Salisbury location.
What payment options are accepted at the Verizon Salisbury store?
The store accepts American Express, Discover, MasterCard, and Visa.
Do I need an appointment to visit the Verizon store?
No appointment is required to visit the Verizon store, but you can call ahead to make one if preferred.
What pickup options are available at the Verizon Cellular Sales store?
The store offers both in-store pickup and curbside pickup options.
Which brands of smartphones can I shop for at the Verizon store?
You can shop for smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the Verizon store.
What nearby medical services can I access around the Verizon store?
Nearby medical services include Chesapeake Eye Center (optometrist), Dr. Mohsin Ansari MD (pediatrician/family practice), Dr. Timothy Pearson (dermatologist), and Peninsula Total Dental Care Center.
Are there dining options near the Verizon location?
Yes, Plaza Tapatia, a Mexican and Tex-Mex restaurant, is close to the Verizon store, good for a meal before or after your visit.
What other retail or shopping locations are near Verizon at South Salisbury Blvd?
Nearby retail includes Jackie’s Flowers and More, Flowers Unlimited for floral gifts, and Dance Wear, Etc. for boutique shopping.