Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Salisbury for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
610 reviews
5 stars
320
4 stars
107
3 stars
52
2 stars
30
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of assistance.
Staff Knowledge
While some staff members were praised for their knowledge and helpfulness, others were criticized for being uninformed and unhelpful.
Long Wait Times
Numerous reviews mentioned long wait times for service, often exacerbated by understaffing.
Mixed Experiences
Customers had varied experiences, with some praising individual employees while others reported overall dissatisfaction with the service.
Store Environment
The store was noted for being clean, but the atmosphere was often described as unwelcoming.
- KJKenny Smith Jr1 day ago5.0I had one of the worst days ever, until I got to Verizon. I destroyed my cell phone and needed a replacement. I got there at 7:50 and they close at 8. Hands down the best customer service I have ever had. Got me a new phone within 15 minutes, new case as well. Karen was by far amazing at her job. Gave me multiple options for my phone, even let me use her phone to call my wife to unlock my card. Thank you so much!
- CMClarice Melenciano3 days ago5.0I had another outstanding experience at the Verizon store thanks to Ken. He greeted me so quickly that I didn’t even have to ask for he. He was already there, ready to assist with his usual professionalism and friendly attitude. Ken is incredibly knowledgeable, and every single time I visit, he handles everything with ease, confidence, and genuine care. He truly is an asset to the company. It’s rare to find someone so consistently helpful, and I always feel taken care of when Ken is there. Highly recommend seeking him out!
- DBDonna BeckerNov 11, 20255.0Jamar was awesome helping me with setup
- JBJoey BillerNov 5, 20251.0Don't waste your time here unless your buying phone. They only help c9mmisions. Plus not a verizon store only partner store they have only contract to ensure sales go to store on 13 they are actually a Verizon corperate store and have much more experience and knowledge.
- COChrista O'ConnorNov 1, 20255.0Thomas was helpful and quick fixing my internet issue! He educated me on what was wrong so it wouldn’t happen again. Friendly and efficient.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Salisbury, MD?
The Verizon store in Salisbury is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products does the Salisbury Verizon store offer?
The store offers the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for a convenient shopping experience.
Does Verizon offer in-store pickup or delivery services for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What payment methods does the Verizon Salisbury store accept?
The store accepts debit cards, mobile NFC payments, checks, and does not require cash only payments.
Is free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers inside the store.
Which brands of smartphones are available at Verizon Salisbury?
Verizon offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What nearby dining options are available close to the Verizon Salisbury store?
Nearby dining options include Burger King, America’s Best Wings, Papa Johns Pizza, Chili's Grill & Bar, IHOP, McDonald's, Wendy's, and Saladworks for a variety of fast food, American, Mexican, and vegetarian choices.
Are there shopping centers near the Verizon store in Salisbury?
Yes, nearby shopping centers include The Commons, North Point Plaza, and Salisbury Mall, where customers can shop before or after visiting Verizon.
What other services can I find near the Verizon Salisbury store for convenience?
Close to Verizon, you can find banks like M&T Bank and The Bank Of Delmarva, beauty salons such as Benefit Cosmetics BrowBar and Ulta Beauty, and mobile phone stores like Cricket Wireless inside GameStop for additional shopping and service needs.