Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Salisbury for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
615 reviews
5 stars
322
4 stars
106
3 stars
52
2 stars
30
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising individual employees for their helpfulness while others report rude and unprofessional behavior from staff.
Long Wait Times
Many customers experienced long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Sales Experience
While some customers had positive experiences with knowledgeable sales staff, others felt pressured to purchase higher-priced products and reported a lack of assistance.
Store Management
Several reviews indicate issues with store management, including poor communication among staff and a lack of accountability for customer service failures.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing a desire to switch providers due to negative experiences.
- MMMahbube MoqadamDec 17, 20255.0We visited this Verizon store this afternoon to complete a trade-in process. The customer service representative was so helpful and professional, and he successfully resolved our issue. We really appreciated the smooth service.
- TCTranelle CopesDec 16, 20255.0Ken was ABSOLUTELY 💯 AMAZING!!!! My attitude was so horrible going in... and coming out... my frown was turned upside down!!! THANK YOU SO MUCH KEN FOR FIXING MY DAY!!!! 😀🫶🏾
- RMRaymond McLeanDec 11, 20255.0My agent was Tez. He was able to help me with a new phone upgrade, home internet. I was able to get to new devices with no real increase to my monthly bill!
- YHYawar HamidDec 9, 20251.0Worst experience ever. No one was able to help and I'm a corporate customer. Never going to this location again. Wasted 90 minutes and left without being guided. Worst experience ever. Should've know it's not the corporate store.
- TRTil RisalDec 8, 20251.0I switched to Verizon after 15 years with T-Mobile which has been very nice to me Stopped this location for upgrade. Very rude and unprofessional people. Worst place and worst customer service. Thy just lost 3 customer. Going back to T-Mobile.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Salisbury, MD?
The Verizon store in Salisbury is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products does the Salisbury Verizon store offer?
The store offers the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for a convenient shopping experience.
Does Verizon offer in-store pickup or delivery services for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What payment methods does the Verizon Salisbury store accept?
The store accepts debit cards, mobile NFC payments, checks, and does not require cash only payments.
Is free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers inside the store.
Which brands of smartphones are available at Verizon Salisbury?
Verizon offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What nearby dining options are available close to the Verizon Salisbury store?
Nearby dining options include Burger King, America’s Best Wings, Papa Johns Pizza, Chili's Grill & Bar, IHOP, McDonald's, Wendy's, and Saladworks for a variety of fast food, American, Mexican, and vegetarian choices.
Are there shopping centers near the Verizon store in Salisbury?
Yes, nearby shopping centers include The Commons, North Point Plaza, and Salisbury Mall, where customers can shop before or after visiting Verizon.
What other services can I find near the Verizon Salisbury store for convenience?
Close to Verizon, you can find banks like M&T Bank and The Bank Of Delmarva, beauty salons such as Benefit Cosmetics BrowBar and Ulta Beauty, and mobile phone stores like Cricket Wireless inside GameStop for additional shopping and service needs.