Best Buy

4.0
1742 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
109 E North Pointe Dr, Salisbury, MD
21804, United States

Hours

Reviews

4.0
1,742 reviews
5 stars
943
4 stars
359
3 stars
187
2 stars
73
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and lack of assistance.

Product Availability

Several customers expressed frustration over product availability and misinformation regarding stock, leading to negative shopping experiences.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers noted issues with staffing and long wait times.

Return Policy

Customers were dissatisfied with the return policy, particularly regarding opened items and the handling of refunds.

Sales Assistance

While some employees were noted for their knowledge and helpfulness, others were criticized for being unhelpful or misinformed.
  • MR
    Mary Regan
    4 days ago
    5.0
    BRYAN WAS EXCELLENT. THE SERVICE THE Best,will go back again. BRYAN EFFICIENTLY ANSWERED ALL OUR QURSTIONS. 65 INCH Qled tv
  • BH
    Bob Hinds
    Oct 23, 2025
    1.0
    Visited the Salisbury Best Buy yesterday to purchase a 75 inch Samsung TV and surround sound system. We browsed around the TVs in the back of the store and not one salesperson offered to assist us. Finally I walked over to an associate with a ponytail and asked him for help with the TVs and he said he would see if somebody might help us. After 10 minutes and no help we left, and will never set foot in Best Buy again.
  • DP
    David Perry
    Oct 21, 2025
    5.0
    Very nice staff and lots of products
  • LH
    Lisa Hammett
    Oct 19, 2025
    1.0
    Not very pleasant experience in store or on the phone. They lost a appliance sale because of the virtual sales person on the phone and not being acknowledged in store. If I'm not important enough to acknowledge then neither is my money.
  • JP
    Josephine Paoletti
    Oct 19, 2025
    5.0
    Friendly helpful staff, quick check out. They even processed a return without any issues

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Salisbury?

You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Salisbury.

What are the operating hours for Best Buy Salisbury?

Best Buy Salisbury is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.