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Best Buy

4.0
(1772 reviews)

Business Details

(410) 334-6771

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
109 E North Pointe Dr, Salisbury, MD
21804, United States

Hours

Reviews

4.0
1,772 reviews
5 stars
961
4 stars
363
3 stars
192
2 stars
74
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and lack of assistance.

Product Availability

Several customers expressed frustration over advertised products not being available in-store, leading to lost sales.

Staff Knowledge

There are complaints about staff lacking knowledge about products, which resulted in misinformation and unsatisfactory customer experiences.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers noted issues with staffing levels during busy times.

Return Policy Issues

Customers reported dissatisfaction with the return policy and experiences related to returns, including delays and lack of support.
  • WW
    William
    Feb 17, 2026
    3.0
    I have been trying so hard to justify a couple new tvs. I have a very nice a few years old Samsung. The new ones are not as crisp. The LG is. The better ones are too large for the space and they dont really make then small enough skipping from 32" not so sharp to 43" $1k+. This Best Buy is a bit too small and sadly in competition with two other places locals overshop. I say this because the Marshall speaker I wanted wasnt displayed. The (3) help was fantastic except one lady that ignored me. I want a Samsung because it screen casts without separate wifi. Sadly, I couldn't get past the pixelation of the tvs which isnt noticable on my older 32" at home.
  • MM
    Michael McClymont
    Feb 7, 2026
    5.0
    Great customer service
  • LG
    Laura Gaines
    Jan 28, 2026
    5.0
    The staff is always very helpful
  • MA
    Marilyn Ailes
    Jan 14, 2026
    1.0
    They automatically forward calls overseas. If you leave something in the store you are totally out of luck! Horrible phone tree!
  • ST
    Sandy Thomas
    Dec 31, 2025
    3.0
    Visited the store as we were looking to buy a new laptop. Couldn't get the attention of any employees to help us with this purchase. Many of the laptops advertised on the website, were not available at this store. Ended up buying it online, it was delivered the next day, and because we live across the border in Delaware, we saved the sales tax.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Salisbury?

You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Salisbury.

What are the operating hours for Best Buy Salisbury?

Best Buy Salisbury is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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