Best Buy

4.0
1761 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
109 E North Pointe Dr, Salisbury, MD
21804, United States

Hours

Reviews

4.0
1,761 reviews
5 stars
956
4 stars
362
3 stars
189
2 stars
74
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful interactions.

Product Availability

Several customers expressed frustration over product availability and misinformation regarding stock, leading to negative shopping experiences.

Knowledge of Staff

There are complaints about staff lacking knowledge about products, which resulted in customers receiving incorrect information.

Return Policy Issues

Customers reported dissatisfaction with the return policy, particularly regarding opened items and the handling of returns.

Positive Experiences

Despite the negatives, many customers shared positive experiences with specific employees who provided excellent service.
  • ST
    Sandy Thomas
    Dec 31, 2025
    3.0
    Visited the store as we were looking to buy a new laptop. Couldn't get the attention of any employees to help us with this purchase. Many of the laptops advertised on the website, were not available at this store. Ended up buying it online, it was delivered the next day, and because we live across the border in Delaware, we saved the sales tax.
  • RB
    Richard Baidoo
    Dec 29, 2025
    4.0
    The best place to shop your computers like Mac, HP and the rest....
  • BG
    brittany gordon
    Dec 28, 2025
    5.0
    Returns was quick and easy, cashier was friendly and helpful and they were busy.
  • MM
    Michael
    Dec 19, 2025
    2.0
    Went in to buy a phone Jitterbug for a friend that is handicap.. was told they can not hook up these phones and I was on my own.. they made me feel like I was a pain to them.. quess my purchase wasn't big enough for them.. will never go back
  • JD
    Jair Devereaux
    Dec 6, 2025
    5.0
    I hadn’t been to Washington St. Pub in about a month, and during the Christmas parade I stopped by for a good cup of coffee. They didn’t have any to-go cups on hand, but instead of turning me away, they actually went to another location just so I could leave with coffee. That level of service genuinely impressed me. While I was waiting on the cups, I ordered an Old Fashioned and told the bartender to surprise me with something solid and flavorful. They delivered. One of the best Old Fashioneds I’ve had in a long time. The only thing I’m curious about is the charge: my card showed a $100 authorization for the visit. I’m assuming it was just a temporary hold for the tab, but I want to confirm I didn’t accidentally order a $100 Old Fashioned. Otherwise, the service and overall experience were excellent.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Salisbury?

You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Salisbury.

What are the operating hours for Best Buy Salisbury?

Best Buy Salisbury is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.