Business Details
14937 Shady Grove Rd, Rockville, MD
20850, United States
Certified by Verizon • Feb 22, 2026
(301) 279-8860
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/rockville-2-md
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 14937-C Shady Grove Rd in Rockville, MD 20850
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
241 reviews
5 stars
186
4 stars3
3 stars1
2 stars
6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Efficiency
Several reviews highlighted quick service and efficient handling of transactions, with many customers reporting minimal wait times.
Sales Experience
While many customers had positive experiences with knowledgeable sales staff, some reported aggressive sales tactics and issues with understanding plans.
Management Issues
A number of reviews pointed out poor management practices, including staffing shortages and long wait times, leading to frustration among customers.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant issues with service and product availability.
- MRMichael Ramos6 days ago5.0Professional, knowledgeable, and efficient. Answered all my questions and made the transition seamless.
- ABAudra BrownFeb 18, 20265.0My sales person was very knowledgeable and helpful.
- VTVladimir TFeb 13, 20265.0I just bought 2 phones this past week from this store. Luke and Brandon assisted me. They both went above and beyond to ensure I got everything I needed. They were so patient , helpful, and knowledgeable. They made the process very smooth. I live in Virginia but I will return to this location if I need help in the future. I am so thankful for the experience. Thank you so much Luke and Brandon!
- NNNatalieFeb 9, 20265.0it’s been very helpful seeing how dedicated Brandon is on helping me upgrade my phone. He takes the time to help me understand the different plans, promotions, and store products. He’s patient & genuinely cares about giving honest guidance instead of just making a quick sale. His kind of integrity makes a big difference in sales.
- TRTony RFeb 9, 20265.0Worked with Luke today. Super friendly, patient, knowledgeable, and professional. We had a bit of a complicated upgrade situation, but he worked with us to make sure we were getting the best deals possible and made the experience painless. 10/10 would recommend.
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store at 14937 Shady Grove Rd in Rockville, MD?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What brands does Russell Cellular offer at its Rockville Verizon store?
They offer major brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
Does Verizon Rockville provide in-store pickup for orders?
Yes, the store offers in-store pickup services.
What payment methods are accepted at the Verizon Rockville location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I reach the Verizon Rockville store by phone or email?
Yes, you can call them at +1 301-279-8860 or email rockville2.md@russellcellular.com.
Is the Verizon Rockville store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What services does the Verizon Rockville store provide?
They offer wireless service, mobile service, home phone service, home internet, and Fios Home Internet.
Are there any tutoring centers near the Verizon Rockville store for visitors interested in educational services?
Yes, C2 Education, a tutoring center and educational services provider, is located nearby and could be a convenient visit before or after shopping at Verizon.
What dining options are close to the Verizon store in Rockville?
Nearby, you can find Jersey Mike's Subs for sandwiches, Moby Dick House of Kabob for Middle Eastern cuisine, Bento Sushi for sushi lovers, and Smoothie King for smoothies and quick meals.
If I'm visiting the Verizon Rockville store, what other shopping conveniences are nearby?
Nearby shopping includes Montgomery County Liquor and Wine (Fallsgrove) for beverages, Art & Frame Depot for arts and crafts supplies, Safeway for groceries and pharmacy needs, and GameStop for video games.
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Certified February 22, 2026Yext Knowledge Graph
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