Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Rockville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 33 Maryland Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
479 reviews
5 stars
440
4 stars6
3 stars3
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Axel and Gammy, for their helpfulness, patience, and professionalism.
Efficiency
Several reviews highlighted the quick and efficient service provided by the staff, making the process of purchasing and setting up devices smooth.
Problem Resolution
Customers appreciated the staff's ability to resolve complex issues and provide clear explanations, particularly in challenging situations.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding order fulfillment and equipment returns.
Staff Knowledge
The staff was frequently noted for their knowledge and ability to assist with various technical issues and product inquiries.
- LBLinda Berger4 days ago5.0Great service. Great deals. Gamey was great help.
- RDRichard DurkinNov 11, 20255.0Today 11/11/2025 was opening day for new location of Verizon at 33-D Maryland Ave, across the street their old unit. Staffer Gabby was very helpful in replacing my cracked iPhone screen protector and checked for account discounts. I will go there again.
- DBDaniel BellNov 1, 20255.0I’m sorry I don’t remember the name of the person who helped me. This store is the best Verizon store I have ever been to. They were patient and talked us through changing phone plan from Consumer Cellular to Verizon as well as adding another phone to the Verizon Plan
- MPMahi PatelOct 31, 20255.0The owner was nice and kind. Fixed the problem safe and sound!!
- MAMadeleine AngerdinaOct 13, 20255.0I had a great experience at this store. I moved into a new address and was having trouble setting up the wifi with Comcast. After days of having no Internet due to Comcast's service, I called up the Verizon store and asked how quickly they would be able to set up Internet services. This store went above and beyond to make sure I walked out with a router the same day. I was able to get Internet set up very easily once I got home. I cannot recommend them enough as many places would not go through the extra hoops that these employees did to make sure I wasn't going without Internet for any longer.
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at 20 Maryland Ave offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service at 20 Maryland Ave.
What are the Verizon store hours at 20 Maryland Ave, Rockville?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store support curbside or in-store pickup services?
Yes, Verizon offers both in-store and curbside pickup services at their Rockville location.
How can I contact the Verizon store in Rockville?
You can call them at +1 240-428-0556 or email rockville@wirelessnationusa.com or info@wirelessnationusa.com.
Which brands are available at the Verizon Rockville store?
The store carries Verizon, Apple, Samsung, Google, Motorola, LG, and several accessory brands like Otterbox, Mophie, and Belkin among others.
What payment options does Verizon accept at their 20 Maryland Ave location?
They accept American Express, cash, check, Discover, financing options, Mastercard, and Visa.
Can I schedule an appointment or check for deals online for Verizon at Rockville?
Yes, appointments can be scheduled at https://wirelesszone.com/appointments/ and the latest deals are available at http://wirelesszone.com/offers/.
What popular dining options are near the Verizon store on Maryland Ave?
Nearby dining includes Dolan Uyghur Restaurant, KungFu Kitchen, Taste Of Saigon, Peter Chang, Thai Chef Rockville, Thai Pavilion, and American Tap Room, perfect for grabbing a meal before or after your visit.
Are there any gyms or fitness centers close to Verizon at 20 Maryland Ave?
Yes, the 20Maryland Ave Gym and Gold's Gym Rockville Town Square are nearby for customers interested in fitness before or after visiting the store.
What community services or attractions are located near Verizon at Rockville?
Close by are Rockville Town Center shopping and community center, Montgomery County Public Libraries, Rockville Memorial Library, and several community organizations like Classroom 2 Community and Friends of the Library, Montgomery County.