The one star is because there’s no option to give a zero.
They make you come again and again
Whatever they say the first time will not be the one they say next time
They don’t what they’re talking.
They’re not bad they’re the worst I’ve seen by far.
They even keep you waiting for long durations to get their manager, just imagine how irresponsible, unorganised and senseless they’re.
I’m not sure of other geek squads but this one, please don’t waste your time visiting this.
Worst response, terrible service and sheer waste of time and money.
DS
D S
Jul 4, 2021
5.0
popped in without appt and repaired in 5 min. it would have taken me days to try to figure out how to remedy my computer situation. I always get very valuable and efficient help. I love this place.
LR
Larry Rosenberg
Jan 5, 2019
5.0
Very friendly and efficient service! Resolved my issue very quickly.
GC
gabby cat
Jul 25, 2016
1.0
My computer no longer recognized my external hard drive and it contained some important files. So I took it to Geek Squad in the hopes that they could help me. They spent 5 minutes looking at it and then told me it was basically dead. They said they could send it out to try to have the files recovered but there was no guarantee the files could be retrieved. Plus it would cost me between $500 to $1000 to do the process. I told them I would think about it.
A few days later I took it to the Best Buy on Shady Grove Road to have the Geek Squad there take a look at it. They changed a few of the settings and then showed me all my files were fine and undamaged. I took it home and made back ups of all my files.
Go to the team at the Shady Grove location. They are great.
What services does Geek Squad at Best Buy in Rockville offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery and computer support.
How can I schedule a service appointment at Geek Squad in Rockville?
You can schedule a Geek Squad service appointment either in-store at 1200 Rockville Pike or online via their Best Buy webpage.
What are the operating hours for Geek Squad at the Rockville location?
Geek Squad Rockville is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is Geek Squad Rockville currently open?
Geek Squad Rockville is currently open as it is not marked closed.
What is the contact phone number for Geek Squad at 1200 Rockville Pike?
You can reach Geek Squad at Rockville at +1 301-984-1479.
Where is Geek Squad located in Rockville?
Geek Squad is located at 1200 Rockville Pike, Rockville, MD 20852, USA.
Are there any electronics stores near Geek Squad at Best Buy in Rockville?
Yes, Best Buy is located nearby, offering a wide range of electronics and appliances, making it convenient to shop for new devices and get repairs done at Geek Squad in one trip.
What dining options are close to Geek Squad in Rockville?
Nearby dining options include A & J Restaurant and Sunflour Bakery, where you can enjoy dim sum or delicious baked goods before or after your tech service appointment.
Are there any beauty and hair salons near Geek Squad Rockville?
Yes, several beauty salons such as Sarah Simpson Hair, Black Rose Hair Salon, and Salon Lofts are near Geek Squad, offering hair and skincare services you might want to visit.
Is there a Verizon Wireless store near Geek Squad in Rockville for mobile phone needs?
Yes, Verizon Wireless is nearby if you need to shop for mobile phones or wireless services while visiting Geek Squad for repairs or support.