Geek Squad

3.2
38 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1200 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

3.2
38 reviews
5 stars
20
4 stars
1
3 stars
0
2 stars
1
1 star
16
  • JS
    Jacob Siegel
    Jul 10, 2024
    1.0
    What’s the point of a warranty if they don’t cover anything
  • ES
    Eric Spuck
    May 11, 2022
    1.0
    I was given false information about the tech services over the phone when I booked my appointment. After an hour trip to the nearest store that would accept my pc I was told only then about the $200 required membership to even see my pc. A waste of time and gas driving and hour there and back for no results. Will not bother with geek squad or best buy for any future purchases or services.
  • LR
    Larry Rosenberg
    Jan 5, 2019
    5.0
    Very friendly and efficient service! Resolved my issue very quickly.
  • ZZ
    Zhenka
    Jan 4, 2016
    1.0
    Called to cancel my phone warranty. Instead they cancelled warranty for my husband's phone that was purchased two weeks ago and claimed that the warranty for my phone was cancelled a year ago for non payment. Nonsence! Never acknowledged that they made a mistake. Horrible service, horrible company. Never again I will purchase any service from Best Buy Geek Squad!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Rockville offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery and computer support.

How can I schedule a service appointment at Geek Squad in Rockville?

You can schedule a Geek Squad service appointment either in-store at 1200 Rockville Pike or online via their Best Buy webpage.