Geek Squad

Reviews

• GB

  Gloria Beal

  Feb 7, 2026
  1.0
  Stay away from this geek squad! They have no idea what they are doing. They charged us over $200 to fix my son‘s gaming computer, took it for over three weeks and charged us for the repairs. It is still completely not working. They are incompetent and should be shut down.
• DS

  D S

  Jul 4, 2021
  5.0
  popped in without appt and repaired in 5 min. it would have taken me days to try to figure out how to remedy my computer situation. I always get very valuable and efficient help. I love this place.
• LR

  Larry Rosenberg

  Jan 5, 2019
  5.0
  Very friendly and efficient service! Resolved my issue very quickly.
• GC

  gabby cat

  Jul 25, 2016
  1.0
  My computer no longer recognized my external hard drive and it contained some important files. So I took it to Geek Squad in the hopes that they could help me. They spent 5 minutes looking at it and then told me it was basically dead. They said they could send it out to try to have the files recovered but there was no guarantee the files could be retrieved. Plus it would cost me between $500 to $1000 to do the process. I told them I would think about it. A few days later I took it to the Best Buy on Shady Grove Road to have the Geek Squad there take a look at it. They changed a few of the settings and then showed me all my files were fine and undamaged. I took it home and made back ups of all my files. Go to the team at the Shady Grove location. They are great.