Geek Squad

3.2
38 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1200 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

3.2
38 reviews
5 stars
20
4 stars
1
3 stars
0
2 stars
1
1 star
16
  • GK
    Gautham Kolluru
    Feb 20, 2022
    1.0
    The one star is because there’s no option to give a zero. They make you come again and again Whatever they say the first time will not be the one they say next time They don’t what they’re talking. They’re not bad they’re the worst I’ve seen by far. They even keep you waiting for long durations to get their manager, just imagine how irresponsible, unorganised and senseless they’re. I’m not sure of other geek squads but this one, please don’t waste your time visiting this. Worst response, terrible service and sheer waste of time and money.
  • DS
    D S
    Jul 4, 2021
    5.0
    popped in without appt and repaired in 5 min. it would have taken me days to try to figure out how to remedy my computer situation. I always get very valuable and efficient help. I love this place.
  • LR
    Larry Rosenberg
    Jan 5, 2019
    5.0
    Very friendly and efficient service! Resolved my issue very quickly.
  • GC
    gabby cat
    Jul 25, 2016
    1.0
    My computer no longer recognized my external hard drive and it contained some important files. So I took it to Geek Squad in the hopes that they could help me. They spent 5 minutes looking at it and then told me it was basically dead. They said they could send it out to try to have the files recovered but there was no guarantee the files could be retrieved. Plus it would cost me between $500 to $1000 to do the process. I told them I would think about it. A few days later I took it to the Best Buy on Shady Grove Road to have the Geek Squad there take a look at it. They changed a few of the settings and then showed me all my files were fine and undamaged. I took it home and made back ups of all my files. Go to the team at the Shady Grove location. They are great.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Rockville offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery and computer support.

How can I schedule a service appointment at Geek Squad in Rockville?

You can schedule a Geek Squad service appointment either in-store at 1200 Rockville Pike or online via their Best Buy webpage.