Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Prince Frederick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
186 reviews
5 stars
100
4 stars
35
3 stars
12
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for being rude or unhelpful.
Wait Times
Many customers reported long wait times, even with appointments, leading to frustration and dissatisfaction.
Product Knowledge
Some staff members demonstrated excellent product knowledge and were able to assist customers effectively, while others were noted for lacking helpfulness.
Store Experience
The store environment is described as busy, with some customers feeling ignored or overlooked, impacting their overall experience.
Pricing Concerns
Several reviews mention dissatisfaction with Verizon's pricing and billing practices, with some customers feeling misled or overcharged.
- DDDarlene Haley DePhillipNov 5, 20255.0The food was very good.
- RRRandy RienthDec 9, 20175.0Took the time to ask questions and offer options
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Prince Frederick?
The Verizon store in Prince Frederick is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which mobile brands are available at this Verizon store?
The store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon Prince Frederick offer for business customers?
They offer business cell phones, mobile hotspots, tablets, and laptops, along with mobile plans, wireless internet plans, and voice plans.
Can I schedule an in-store appointment at Verizon Prince Frederick?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
What are the delivery and pickup options available at this Verizon location?
Options include in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Prince Frederick provide wheelchair accessible entrances and parking?
Yes, the store has wheelchair accessible entrances and parking available.
Which nearby places can I visit for dining before or after visiting Verizon Prince Frederick?
Nearby dining options include Panera Bread, Five Guys, Stoney's Seafood House, and Wawa convenience stores with coffee and sandwiches.
Are there convenient ATM services close to Verizon Prince Frederick?
Yes, ATMs nearby include PNC ATM and The Exchange Network.
What nearby services can help with real estate needs around Verizon Prince Frederick?
Several real estate agents and firms such as Chrystal Dove Realtor - Century 21 New Millennium, The Mark Frisco Team, and Jennifer Orban, Loving Southern MD, are close by.
How can visiting nearby places enhance my trip to the Verizon store in Prince Frederick?
You can enjoy meals at nearby restaurants like Panera Bread or Five Guys, manage banking at Community Bank of the Chesapeake, or relax at Spa #1 Nails before or after your Verizon visit.