Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Prince Frederick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
190 reviews
5 stars
104
4 stars
35
3 stars
12
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Colin, Dominic, and Kevin.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays and lack of attention from staff.
Mixed Experiences
While many had positive interactions, there were notable complaints about unprofessional behavior and poor service from certain employees.
Sales Practices
Some customers reported feeling pressured into unwanted upgrades or services, leading to dissatisfaction with their purchases.
- APAngel PeltolaDec 28, 20255.0Great experience at the Verizon store today! Colin was so patient and helped us get switched over and work through the process with the call center. He was professional and courteous with each call center person making sure we had exactly what we need!
- DSDon SaundersDec 28, 20255.0James and Wayne provided me outstanding service and looked out after my best interest. I highly recommend!
- AAAmyNov 29, 20255.0My husband son and I went in the store on 11/15/25. We got our son a new phone and Dominic was Amazing he got all our son's data switched over to his new phone. Also we walked out saving money with Verizons new wifi we didn't even know existed. Just plug in the box and 15 minutes later we have high speed internet. I would to add all the gentlemen working that night were all amazing.Thank you Dominic for everything Verizon is lucky to have you!
- DDDarlene Haley DePhillipNov 5, 20255.0The food was very good.
- CRCarlos-mega RoblesFeb 8, 20181.0Normally they're pretty good but today nobody asked me if I needed help the entire time I was there looking at phones. So whatever I just went to Best Buy, they have much better deals there anyway.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Prince Frederick?
The Verizon store in Prince Frederick is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which mobile brands are available at this Verizon store?
The store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon Prince Frederick offer for business customers?
They offer business cell phones, mobile hotspots, tablets, and laptops, along with mobile plans, wireless internet plans, and voice plans.
Can I schedule an in-store appointment at Verizon Prince Frederick?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
What are the delivery and pickup options available at this Verizon location?
Options include in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Prince Frederick provide wheelchair accessible entrances and parking?
Yes, the store has wheelchair accessible entrances and parking available.
Which nearby places can I visit for dining before or after visiting Verizon Prince Frederick?
Nearby dining options include Panera Bread, Five Guys, Stoney's Seafood House, and Wawa convenience stores with coffee and sandwiches.
Are there convenient ATM services close to Verizon Prince Frederick?
Yes, ATMs nearby include PNC ATM and The Exchange Network.
What nearby services can help with real estate needs around Verizon Prince Frederick?
Several real estate agents and firms such as Chrystal Dove Realtor - Century 21 New Millennium, The Mark Frisco Team, and Jennifer Orban, Loving Southern MD, are close by.
How can visiting nearby places enhance my trip to the Verizon store in Prince Frederick?
You can enjoy meals at nearby restaurants like Panera Bread or Five Guys, manage banking at Community Bank of the Chesapeake, or relax at Spa #1 Nails before or after your Verizon visit.