Business Details
About
Cell Phone Store
TCC Pocomoke City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2146 Old Snow Hill Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
738 reviews
5 stars
698
4 stars
15
3 stars6
2 stars0
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Shawn, Mel, and Ryan, received high praise for their exceptional customer service, attentiveness, and ability to multitask.
Knowledgeable Staff
Customers noted the staff's extensive knowledge about products and services, which contributed to a positive experience.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers mentioning fast transaction times.
Personalized Assistance
Customers appreciated the personalized attention and patience shown by staff, especially when dealing with technical issues.
Positive Atmosphere
The overall atmosphere in the store was described as friendly and welcoming, enhancing the customer experience.
- GKGin Kinard1 day ago5.0Austin helped me with all my issues on my phone and was very polite 10/10 experience. Awesome experience!
- MDMichael Davis5 days ago5.0Mel is the best customer service representative. I've ever dealt with point blank period sees the best always has always will.She's her professionalism is always top notch .
- MWMorgan WalkerNov 12, 20255.0My guy Austin was super chill and got what we needed done as quick as possible with no problems, in and out within 5 minutes, real good guy
- DGDebbie GuyNov 8, 20255.0Shawn was very helpful in helping me buy a phone. Fast, efficient, and pleasant.
- TBTeena BaileyOct 28, 20251.0I ordered a phone for my son Wednesday at the Pocomoke store, it arrived Monday and we went to pick it up Tuesday. My son paid the taxes and $60 for setup. I thought the $60 was a bit much for getting it set up and I really have never paid a setup fee before. When I looked at my receipt there was a 29.99 setup assistance and there was an additional 29.99 for “Water Protection Membership” . I didn’t ask for any water protection membership. I called the store and spoke with Shawn, the guy who setup the phone, and he said it’s part of the setup fee. I think this is just a gimmick to take people’s money. I’ll be taking my business elsewhere from now on. Watch your charges people, especially if Shawn waits on you!
Frequently Asked Questions About Verizon
Where is the Verizon authorized retailer TCC Pocomoke City located?
TCC Pocomoke City is located at 2146 Old Snow Hill Rd, Ste 1, Pocomoke City, MD 21851.
What brands of devices does TCC Pocomoke City offer?
They offer devices from Apple, Samsung, Motorola, LG, HTC, and Google with Verizon network coverage.
What are the store hours for TCC Pocomoke City Verizon retailer?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does TCC Pocomoke City offer in-store and curbside pickup services?
Yes, they provide both in-store pickup and curbside pickup options for customer convenience.
What types of products can I find at TCC Pocomoke City Verizon store?
They offer smartphones, tablets, wireless devices, accessories like phone cases and chargers, smartwatches, home internet devices, and more.
Does TCC Pocomoke City provide services for business accounts?
Yes, they offer services including business accounts and Verizon business solutions along with consumer plans.
How can I schedule an appointment or order online for TCC Pocomoke City?
You can schedule appointments or order online via their reservation website at https://www.tccrocks.com/appointments/.
What is the main phone number to contact TCC Pocomoke City Verizon store?
The main phone number is +1 410-957-0359.
What nearby places can I visit before or after shopping at TCC Pocomoke City Verizon store?
Nearby, you can visit places like Dollar Tree for party supplies, No. 1 China Buffet for a meal, or SmartStyle hair salon for grooming services.
Is there a nearby bank or financial service near TCC Pocomoke City Verizon retailer?
Yes, Taylor Bank and Woodforest National Bank are close by, which can be convenient for any banking needs when visiting the store.
What dining options are available near TCC Pocomoke City Verizon store?
You can find several nearby dining options including Subway, Taco Bell, KFC, and Nuevo Leon Mexican Restaurant for a variety of meals.