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Brand Certified

Verizon

4.5
(208 reviews)

Business Details

(410) 484-4400

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Pikesville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Pikesville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1852 Reisterstown Rd, Pikesville, MD
21208, United States

Hours

Reviews

4.5
208 reviews
5 stars
170
4 stars
11
3 stars
5
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised specific employees for their exceptional service, others reported poor experiences with staff being unhelpful or rude.

Staff Knowledge

Several reviews highlighted the staff's knowledge and professionalism, particularly in assisting with phone upgrades and technical issues.

Efficiency

Many customers appreciated the quick service and efficiency in handling transactions, although some noted long wait times during busy periods.

Positive Experiences

Numerous customers shared positive experiences, particularly with employees like Martel, Usman, and Tyrone, who were recognized for their patience and helpfulness.
  • JW
    James maurice Waddy
    1 day ago
    5.0
    Came in to get my fios cable boxes. Next thing I knew the wife and I got the new pixel phones for free. Didn't know they handled both.
  • EC
    Estelle Collins
    Feb 16, 2026
    5.0
    I was told there was no hope and everything on my old phone was gone however Deonte here helped me recover all of my pictures and contacts. I’m so thankful
  • RJ
    Rebeca Johnson
    Feb 12, 2026
    1.0
    Terrible customer service. I had an old cable box i could throw away or take in to recycle. When I walked in the guys working barely acknowledged me. I stood waiting for a long time for what I thought would be a drop and go. When one finally spoke to me he told me I needed to recycle the box it was in myself and there was a dumpster in the parking lot. If they could find a way to be less helpful here, they would. I've been a customer over a decade but not sure i want to be any more.
  • KM
    Kelly Martynowicz
    Feb 12, 2026
    5.0
    Exceptional customer service provided by Devin Warner, many thanks for taking such good care of us today!!
  • CC
    Celeste Clark
    Feb 5, 2026
    5.0
    He put alot of effort into getting me the best deal

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Pikesville?

The Verizon Cellular Sales store is located at 1852 Reisterstown Rd, Ste 105, Pikesville, MD 21208.

What are the store hours for the Verizon Cellular Sales location on Reisterstown Rd?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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