Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.5
246 reviews
5 stars
199
4 stars
14
3 stars2
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and support during difficult times, especially when dealing with end-of-life decisions for their pets.
Knowledgeable Staff
The veterinary team is frequently described as friendly, knowledgeable, and attentive, providing thorough care and treatment plans tailored to individual pet needs.
Mixed Experiences
While many reviews are positive, some customers reported negative experiences related to wait times, communication issues, and high costs, indicating inconsistency in service.
Facility Quality
The clinic is noted for its clean and welcoming environment, contributing to a positive overall experience for both pets and their owners.
Pricing Concerns
Several reviews mentioned high prices for services, with some customers feeling that costs were not always justified by the quality of care received.
- MGMaddalida Gutierrez1 day ago1.0I am extremely disappointed with my experience at VCA Calvert Veterinary Center in Pasadena, MD. I was charged for a membership plan that was never properly explained and never signed. The plan was presented as part of a treatment recommendation, not as a recurring subscription. There is no signed contract—not by me and not by the person whose name appears on the paperwork—yet my credit card was charged anyway. I have repeatedly contacted the clinic requesting clarification and a refund. Their response has been vague and dismissive, stating they are “waiting for guidance from their Legal Department,” with no timeline, no follow-up, and no resolution. I also filed a complaint with the Better Business Bureau, and VCA did not respond at all. That alone shows how little they care about addressing customer concerns once they’ve already charged your card. This experience has made it very clear that this clinic prioritizes charging customers over transparency, accountability, or basic customer service. Management has been unresponsive, and there has been no effort to resolve an issue that should have been straightforward. I would strongly caution anyone considering services here to read everything carefully, ask for written contracts, and monitor your billing closely. I would not recommend this location based on my experience.
- HDHannah Derkacz1 day ago5.0Incredible service, amazing staff. Switched from our regular vet to this one.
- RFR.C FordDec 17, 20255.0Went in for a first time visit. Great friendly staff, knowledgeable veterinarian. They give payment options as well. All around great experience.
- JGJeffrey GoeringOct 17, 20255.0Very friendly and knowledgeable
- CNCathy NorrisOct 3, 20255.0My dog Rocky was very sick. I made the decision to let Rocky cross over the Rainbow Bridge after the doctor examined him. Rocky has been going to Calvert for over 11 years and the entire staff knew him. They were very supportive with my decision. Various staff members came in to say good bye to him and told me how much all of them loved Rocky. It meant the world to me. Thank you all.
Frequently Asked Questions About VCA Calvert Veterinary Center
What are the business hours of VCA Calvert Veterinary Center?
VCA Calvert Veterinary Center is open Monday and Tuesday from 7:30 AM to 6:00 PM, Wednesday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
What payment methods are accepted at VCA Calvert Veterinary Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Which types of animals does VCA Calvert Veterinary Center provide care for?
They provide services for cats, dogs, birds (avians), exotics, pocket pets, pot-bellied pigs, rabbits, reptiles, rodents, hedgehogs, rats, guinea pigs, ferrets, snakes, turtles, hamsters, chinchillas, and chickens.
What specialized veterinary services are available at VCA Calvert Veterinary Center?
They offer advanced care services including advanced dental care, cardiology, diagnostics, laser surgery, ophthalmology, ultrasound, urology, and various preventive and general care treatments.
Is VCA Calvert Veterinary Center a cat-friendly clinic?
Yes, the center is a Cat Friendly Practice and is also a Fear Free Certified Professional facility, ensuring a comfortable experience for cats and other pets.
Where is VCA Calvert Veterinary Center located?
It is located at 4100 Mountain Rd, Suite C, Pasadena, MD, 21122, USA.
Where can I find more information or appointments online for VCA Calvert Veterinary Center?
You can visit their website at https://vcahospitals.com/calvert or find them on Facebook at https://www.facebook.com/97675218014.
Are there dining options nearby VCA Calvert Veterinary Center for pet owners to consider?
Yes, nearby dining options include Vinzini's Pizza & Subs, Chick-fil-A, Patti Kake Bakery, KFC, Chipotle Mexican Grill, Cookie's Kitchen, and Dunkin'. Pet owners can enjoy a meal before or after their visit.
What nearby services can help me with mobile phone repair while visiting VCA Calvert Veterinary Center?
Nearby mobile phone repair options include CPR-Cell Phone Repair and Direct Phone Repair, convenient for any urgent phone needs during your visit.
Are there any nearby fuel stations close to VCA Calvert Veterinary Center?
Yes, the Safeway Fuel Station and OXSpeed gas station are close by, which can be useful for visitors traveling by car.