Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Owings Mills for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
390 reviews
5 stars
182
4 stars
64
3 stars
26
2 stars
19
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised staff for being helpful and patient, others reported rude and unprofessional behavior.
Wait Times
Many customers experienced long wait times, with some stating they waited over an hour without being acknowledged.
Staff Knowledge
There are reports of knowledgeable staff providing excellent assistance, but also instances of employees lacking the necessary information to help customers effectively.
Store Experience
Several reviews highlighted poor store management and organization, leading to frustrating experiences for customers.
Positive Interactions
Despite negative feedback, there are numerous accounts of positive interactions with specific employees who went above and beyond to assist customers.
- JBJay Boogie1 day ago1.0Please!!! Please!!! Do not enter this store they are very unprofessional the light skinned short heavy set girl with glasses was mean and nasty as a rattlesnake! The big white boy was just as bad I just wanted to purchase a new phone
- TCTanya CarterOct 21, 20255.0My experience was very successful. Thank you 😊
- TOTony OakleyOct 17, 20255.0I had a unique issue and the manager and staff went above and beyond my expectations. Their patience and persistence in addressing my problem was impressive and greatly appreciated.
- ESEmily SpearsOct 9, 20255.0I just wanted to share a positive experience of this location and that is that the manager Kee was incredibly patient and helpful with some specific issues I had with my parents devices. There were a lot of moving parts to the issue but she walked me through every step of the way. She took a very stressful situation I had and when I left, I felt so relieved. Thank you again for your help 💜
- BHBritteney HOct 6, 20255.0Customer service was excellent even though they didn’t have any phones in store they guided me on the right path in the way that I could still upgrade my phone.
Frequently Asked Questions About Verizon
What types of products and brands does the Verizon store in Owings Mills offer?
The Verizon store offers the latest 5G smartphones from brands like Apple, Samsung, Google, Motorola, Kyocera, and TCL, along with products such as FIOS internet, business cell phones, business tablets, and laptops.
What are the store hours for the Verizon store at 10000 Reisterstown Rd, Owings Mills?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 10:00 AM to 5:00 PM.
Does the Verizon store in Owings Mills offer in-store pickup or delivery options for online orders?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
Can I schedule an in-store appointment at the Owings Mills Verizon store?
Yes, you can schedule an in-store appointment either online or via the My Verizon app for a convenient visit.
What payment methods are accepted at the Verizon store in Owings Mills?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash-only transactions.
Is Verizon Owings Mills a good place to get 5G home internet and mobile plans?
Yes, Verizon offers reliable 5G mobile plans and FIOS internet plans suitable for home and business needs at the Owings Mills location.
Which nearby dining options can I visit before or after shopping at Verizon Owings Mills?
Nearby restaurants include Chick-fil-A, Chipotle Mexican Grill, Mission BBQ, El Taquito Leon #2, and Yardkoo Seafood & Grill for various meal choices.
Are there any beauty or spa services close to the Verizon store in Owings Mills?
Yes, nearby beauty and spa options include Amazing Lash Studio, Blo Blow Dry Bar, Emme Coiffure, Hair Cuttery, and Studio 1203, The Salon.
What health and medical facilities are near Verizon Owings Mills?
Nearby health facilities include Aspen Dental, Aspen Dental - Owings Mills, Motto Clear Aligners, The Joint Chiropractic, For Eyes, and Labcorp for various medical services.
How can nearby businesses like FedEx Office benefit Verizon customers?
FedEx Office Print & Ship Center nearby can help Verizon customers with printing, shipping, and food delivery services during their visit to the store.