Geek Squad

3.3
52 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
10400 Owings Mills Blvd, Owings Mills, MD
21117, United States

Hours

Reviews

3.3
52 reviews
5 stars
26
4 stars
4
3 stars
3
2 stars
0
1 star
19
  • MJ
    Mary Jacobs
    Oct 8, 2025
    5.0
    I should’ve posted this years ago and I’m truly sorry I didn’t but here it goes: Today Geek Squad came to my home and as always did a truly amazing job👏 they are so awesome 👏🏾!! I’ve had them out here before and I’ve never been disappointed. So I’m sending my appreciation and hugs to Geek Squad.
  • MB
    Mr.CantSnipe Brophessor
    May 28, 2025
    1.0
    I had them install a 4 channel amp, a new head unit, and all new door speakers. The install guys were rude and unprofessional. Before leaving I tested the speakers and they sounded awful. 10 times worse than my stock speakers. So bad I couldn’t even listen to it. I went and asked the guy if they were supposed to sound like that. He instantly blamed me because I turned the volume up and messed with the radios EQ (both of which I had done after already hearing how terrible it was). He went over to my car and started testing it. He wouldn’t admit that they sounded worse than what I came in with. Wouldn’t admit that it sounded bad. Then he told me to come look at his car (which I did) saw his stuff. It was like 4 or 5 different high end speaker in his drivers side door. Then he told me “yeah, I do this for a living.” Ok bro, ok. I then went to a professional to get some actual work done and he told me that geek squad owings mills used the wrong gauge wire coming off the battery (used 8 gauge when it should be 4 gauge) didn’t wire the speakers right or the amp right. Apparently the four channel amp is being used as a two channel amp and I’m missing a pair of RCA’s. Ontop of that the amp was also tuned terribly which the geek squad rude boy had told me he sat there for an hour tuning it. Never get your car audio done here and I wouldn’t recommend you get any other car devices installed here because of their rude attitudes plus the long wait time (I had to wait over a month for my appointment)
  • BD
    Ben Daniel
    Jun 21, 2021
    1.0
    I booked my car installation apappointment 2 montha ago. When the day areived i went in for my appointment only to be told that car installations are not done anymore. I drove 30 miles to hear this bs. I also noted the employees are least bothered and had no motivation at all. Worst experience for me..

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Owings Mills provide?

Geek Squad offers tech repair, setup, and support services including computer repair, data recovery, and appliance repair.

How can I schedule a service appointment with Geek Squad at Owings Mills?

You can schedule Geek Squad services in store at 10400 Owings Mills Blvd or online through their website.