Brand Certified
Best Buy
4.1(3560 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
10400 Owings Mills Blvd, Owings Mills, MD
21117, United States
Certified by Best Buy • Feb 22, 2026
(443) 394-0620
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/md/owings-mills/10400-owings-mills-blvd-1436.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
3,560 reviews
5 stars
1,833
4 stars
890
3 stars
364
2 stars
154
1 star
319
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, many reported long wait times and unhelpful interactions.
Staff Availability
Numerous reviews highlighted issues with staff availability, leading to frustration among customers who struggled to find assistance.
Order Fulfillment
Several customers experienced problems with order fulfillment, including delays and incorrect items being provided.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers noted it felt understaffed during busy times.
Geek Squad
The Geek Squad received positive feedback for their service, with many customers appreciating their expertise and assistance.
- DLDj L.o.n.s6 days ago5.0Still love this place, so mad that everything is turning to ecom, the experience walking into Best Buy meeting sales associates telling me about products is amazing.
- DEDennia ElliottFeb 17, 20261.0New in the area … decided to chose Best Buy for a washer and dryer… brand new equipment I’m 58yrs old single used it twice the dryer don’t get hot / washer banging noise … I’m disabled sansung ask me to unstack this big washer and dryer or pay $90 only had it 3 wks Jon manager is a joke (he don’t care) I believe anyone using progressive gets differential treatment… FYI customers be aware 👀👀👀👀👀👀👀👀
- BKBrenda KnightFeb 14, 20263.0I had a problem that was solved, even though the customer service lady stated that it was not usual.
- DPDJ POPFeb 2, 20265.0Just had an amazing experience with Eric of the GeekSquad at Best Buy of Owings Mills. iPhone was completely locked and he was able to restore it and guide me step by step in how to recover my information. All of this without a scheduled appointment and within the last 45 mins of the evening. Great, quick service. 5/5 stars for Eric and entire store which was very hospitable while I waited.
- KWKevin WilsonJan 19, 20261.0This Best Buy is just another example as to why these stores are slowly fading away. They have zero concern for their customers time spent went into simply pick up a couple of chargers for a phone and watch. The person asked me when I got over to the Apple section what I wanted I told him he could not find it pointed me to the ““ Mobile section. 5-10 minutes later, I found what I was looking for. Then spent another 10 minutes waiting in line behind two customers. Simply because one of the two cashiers decided to go on break I guess. Basically burned up a half an hour for something that should’ve taken less than five minutes. This is why digital media is taking over. Customer service is a thing of the past at least where Best Buy is concerned and a reminder as to why I rarely shop here anymore.
Frequently Asked Questions About Best Buy
What are the physical store hours for Best Buy at 10400 Owings Mills Blvd?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at Owings Mills offer curbside pickup service?
Yes, Best Buy provides same day curbside pickup service for select products.
What types of products can I find at Best Buy Owings Mills?
You can shop for TVs, computers, appliances, cameras, and more electronics at this location.
Is there wheelchair access at the Best Buy in Owings Mills?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get expert tech support at the Owings Mills Best Buy?
Yes, Geek Squad support is available at this store for technical assistance and repairs.
Which payment methods are accepted at the Best Buy store in Owings Mills?
Best Buy accepts debit cards and checks; it does not require cash payments only.
Are there electronics recycling options available at this Best Buy?
Yes, the store offers electronics recycling services to customers.
What shopping centers or parking options are near Best Buy Owings Mills?
Owings Mills Square shopping center with parking is nearby, making it convenient for shopping and parking needs.
Where can I grab a meal close to Best Buy in Owings Mills?
Nearby dining options include Noodles & Company, Jimmy John's, The Original Steaks and Hoagies, Qdoba, Buffalo Wild Wings, and Chick-fil-A.
Are there any craft or hobby stores near Best Buy Owings Mills?
Yes, JOANN Fabric and Craft Stores and Framers' Gallery are close by for arts, crafts, and framing needs.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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