Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Odenton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
323 reviews
5 stars
264
4 stars
11
3 stars
8
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees received high praise for their helpfulness, while others were criticized for being unprofessional and dismissive.
Staff Knowledge
Several customers highlighted the knowledge and expertise of specific staff members, which contributed positively to their experiences.
Wait Times
Many reviews mentioned long wait times, with some customers expressing frustration over delays in service.
Sales Experience
Positive experiences were reported regarding the sales process, with some customers feeling they received great deals and thorough assistance.
Store Management
There were complaints about poor management and lack of accountability from certain staff members, leading to negative customer experiences.
- JJJody JohnsonNov 9, 20255.0Dimetric was very nice and helpful! Not too long of a wait at all and he even took the extra time to help me save on my bill after helping me switch over my old phone’s information to my replacement phone.
- KDKarenSue DeanOct 16, 20251.0The customer service at this location was a disaster. The employee couldn’t even be bothered to stand up to greet me. She simply pointed at a door for me to open. I stood around for 15 minutes, waiting for service and nobody helped. It was very disappointing considering the amount of money you pay for service.
- JNJoy NapperSep 21, 20255.0I recently purchased the IPhone 17 from Jake and he was simply amazing! He took the time to exchange all of my data and worked an extra hour to complete my purchase. Jake is the epitome of exceptional customer service! Highly recommend this store!!
- PPProbe253Sep 9, 20255.0Perry Boca what an outstanding sales rep for Verizon. Took my phone and made it work back to its original working status. Six Stars 🌟 🌟🌟🌟🌟🌟 Thank you Perry 👊
- MKMyla KayAug 26, 20255.0Marquis was amazing! Very quick, informative, patient, and professional! I got my new iPhone 16 pro (“desert”-colored.. apparently it’s not “rose gold” anymore lol). He also saved me 23$ on each bill every month. 100% recommend talking to him directly if you are buying a new phone or any questions about your bill
Frequently Asked Questions About Verizon
What brands of smartphones can I upgrade at Cellular Sales Verizon in Odenton?
You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus smartphones at Cellular Sales Verizon in Odenton.
What are the store hours for Verizon at 1496 Annapolis Road, Odenton?
Verizon at 1496 Annapolis Road is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Cellular Sales Verizon offer in-store pickup or curbside pickup options?
Yes, Cellular Sales Verizon offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill in person at this store?
Yes, you can pay your Verizon bill in person at the Cellular Sales Verizon store in Odenton.
What payment methods are accepted at Cellular Sales Verizon in Odenton?
The store accepts American Express, Discover, MasterCard, and Visa payment options.
Do I need to make an appointment before visiting the Cellular Sales Verizon store at 1496 Annapolis Road?
No appointment is required to visit the Cellular Sales Verizon store; you can stop by anytime during business hours.
What Verizon services are available at the Odenton Cellular Sales location?
Services include Verizon wireless plans, prepaid wireless, Smart Car service, home phone, home internet, mobile hotspot, and Fios Home Internet.
Which nearby dining options are close to the Verizon store on Annapolis Road?
Nearby dining options include McDonald's and All American Steakhouse, great for a meal before or after your visit to Verizon.
What nearby automotive services are available around 1496 Annapolis Road?
Close to the Verizon store, you can find Firestone Complete Auto Care, Odenton Auto Spa Express, and The Auto Spas & Expresses for automotive repairs, tires, and car wash services.
Are there any nearby fitness or recreation facilities near the Verizon store in Odenton?
Yes, Fitness Forever Odenton is a nearby gym and sports venue, perfect for working out before or after your visit to Verizon.