Business Details
About
Cell Phone Store
TCC Ocean Pines, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 11001 Manklin Creek Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
963 reviews
5 stars
939
4 stars9
3 stars1
2 stars1
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members consistently received praise for their helpfulness, professionalism, and friendliness.
Knowledgeable Staff
Many customers highlighted the staff's expertise in explaining products and services.
Efficiency
Customers appreciated the quick service and smooth processes during phone upgrades and purchases.
Positive Experiences
Numerous reviews reflected high satisfaction with the overall experience at the store.
Specific Employee Praise
Several employees, particularly Roseann, Bethany, and Pre, were frequently mentioned for their exceptional service.
- ALalex littleton2 days ago5.0Roseann was an absolute blast to work with. Never had an experience this good any other time before
- GJGeorge Jarman4 days ago5.0Tori,was great and helpful
- BHbrian hornOct 31, 20255.0Roseann was an amazing sales person she helped me with buying a new phone she helped me with all my questions explained along of things to me she went way beyond what I expected. She truly amazing wish all the stores had a roseann it would be beneficial if all the stores had a Roseanne when I ever need help I'll go back and look for her she truly amazing she is 10 stars 10 stars very amazing ty roseann your a very special person that cares for customers ❤️
- CUCosmin UrsuOct 31, 20255.0Roseann was an amazing help, as usual, she did an amazing job helping me out with all the troubles that I was having and helping me out get the new IPhone, totally recommend !🙏🏽🥰
- KBkiondre bakerOct 28, 20255.0Roseann , was absolutely immaculate . Helped me fix my problem last minute and stayed after closing hours to help with my phone . Great customer service and a great smile and willing to help anyone .
Frequently Asked Questions About Verizon
What services does Verizon at 11001 Manklin Creek Rd, Ocean Pines offer?
Verizon at this location offers smartphones, tablets, Verizon home internet, business accounts, device activation and financing, prepaid plans, bill payments, and more.
Which brands of devices are available at TCC Ocean Pines?
TCC Ocean Pines carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon at Ocean Pines?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Ocean Pines offer in-store and curbside pickup services?
Yes, it offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment with Verizon Ocean Pines?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Is Verizon Ocean Pines connected to the Verizon network and 5G service?
Yes, this authorized retailer offers Verizon network coverage including 5G service for both consumers and businesses.
What nearby dining options are available if I visit Verizon Ocean Pines?
Nearby dining options include Subway, Dunkin', Baskin-Robbins, Plaza Tapatia, Casita Linda, Pines Public House & Eatery, and Taylor's Neighborhood Restaurant, perfect for grabbing a meal before or after your visit.
Are there any banks near Verizon Ocean Pines for convenient financial services?
Yes, close by are M&T Bank, Bank of Ocean City, and The Exchange Network ATMs for your banking needs.
What nearby wellness and spa options are available near Verizon Ocean Pines?
Massage Envy - Ocean City and Trinity Nails & Spa are nearby for wellness and spa services.
Where can I find customer support or connect with Verizon Ocean Pines on social media?
You can connect with them on Facebook as 'TCC, Verizon Authorized Retailer' at https://www.facebook.com/1408712322715365 and on Instagram and Twitter as @tcctalk.