Business Details
About
Cell Phone Store
TCC North East, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 510 N East Plz.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
541 reviews
5 stars
508
4 stars
10
3 stars2
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting individuals like Frank, Heidi, and Louise for their knowledge and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's expertise, with several customers mentioning how well they understood products and services.
Positive Experiences
The majority of reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the overall service.
Efficiency
Customers appreciated the quick and efficient service, particularly during phone upgrades and troubleshooting.
Mixed Feedback
While many reviews were positive, a few customers reported issues with billing and service clarity, indicating some inconsistency in experiences.
- KRKathy Roff3 days ago5.0Gave me help with everything. It was a perfect session.
- JFJerilyn FarandaNov 13, 20255.0Frank did a great job and made the transition smooth and stress free.
- MHMichele “Michele” HadwinNov 12, 20255.0We walked in to Verizon an hour before they closed. Frank was able to get us 3 phones set up and stayed until our phones were transferred. He was pleasant and good with the teenagers. Thank you Frank for all your help.
- TPTimothy PNov 8, 20255.0Frank is the man! Helped me out a lot He can fix any problems you have
- DCdiego coronelOct 18, 20255.0Absolutely thrilled with my recent experience purchasing a phone thanks to Frank! From the moment I walked in, he provided exceptional service. Frank took the time to understand the type of phones they had and phone plans .The entire process was smooth and enjoyable, and I left feeling confident in my purchase. If you're looking for someone who genuinely cares about helping you find the right phone and phone plan I highly recommend seeking out Frank! Five stars all the way!
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at 510 N East Plz offer?
Verizon at 510 N East Plz offers the latest smartphones, tablets, Verizon home internet, and a range of wireless devices with Verizon 5G coverage for consumers and businesses.
What are the store hours for Verizon at 510 N East Plz in North East, MD?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location provide in-store and curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services for customers.
Can I make an appointment or schedule services with Verizon online?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What customer service benefits does Verizon at this location offer?
They provide award-winning customer service and support a local community cause as proceeds from purchases go toward doing good locally.
Which phone brands are available at Verizon in North East, MD?
This Verizon store offers Apple, Samsung, Motorola, LG, HTC, and Google devices.
What types of services can business customers expect at Verizon authorized retailer in North East?
Business customers can access new lines, upgrades, business accounts, free bill analysis, and Verizon business plans and products.
How does the nearby AT&T Store at North East Plaza affect my shopping options?
The nearby AT&T Store gives you alternative wireless service and accessory options close to Verizon, allowing you to compare plans and devices within the same shopping area.
Are there any convenient food options near Verizon at 510 N East Plz?
Yes, nearby you can find Dunkin' for coffee and donuts, Frank's Pizza and Little Caesars Pizza for casual dining, and Tokyo Sushi for Japanese cuisine.
What other services or stores are nearby that complement a visit to Verizon?
Nearby stores include Lowe's Home Improvement, Sherwin-Williams Paint Store, and Walmart Pharmacy, making it convenient to handle home projects or pharmacy needs before or after your Verizon visit.