Brand Certified
Verizon
4.8(564 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
510 N East Plz, North East, MD
21901, United States
Certified by Verizon • Feb 22, 2026
(410) 287-5482
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/md/north-east/510-north-east-plaza.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC North East, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 510 N East Plz.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
564 reviews
5 stars
529
4 stars
10
3 stars2
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Frank and Heidi, for their exceptional service, knowledge, and willingness to help.
Staff Knowledge
Customers frequently highlighted the expertise of staff members like Frank, Heidi, and Louise, noting their ability to assist with technical issues and product knowledge.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences regarding service quality and billing issues, indicating inconsistency in customer satisfaction.
Store Environment
The store was described as friendly and welcoming, with a pleasant atmosphere that made customers feel comfortable during their visits.
- MKMatthew KrimmFeb 18, 20265.0Frank is hands down my go-to for all my Verizon needs! He always goes above and beyond, makes the process easy, and truly looks out for his customers. He saved us money and upgraded our services. Highly recommend this location — and definitely ask for Frank!
- BFBob FarberFeb 18, 20265.0Heidi, frank and Tayon helped me with all my tech needs and was very pleased with the service here!
- SPSean ParrottFeb 16, 20265.0This is a top tier store. Customer service was incredible. Hedi Lawson was great with handling everything I needed in a very respectful and professional way. I would highly recommend her anyone that come to this store
- MMMARY MFeb 16, 20265.0Heidi was great. She helped me get my screen unlocked. Can't thank her enough!
- ASAnna SigmonJan 30, 20265.0Tayon was so kind and helpful. My husband’s samsung was at the end of its life and kept turning off. This made transferring data to a new phone very difficult. Tayon stayed an hour after closing just to make sure all the data got transferred.
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at 510 N East Plz offer?
Verizon at 510 N East Plz offers the latest smartphones, tablets, Verizon home internet, and a range of wireless devices with Verizon 5G coverage for consumers and businesses.
What are the store hours for Verizon at 510 N East Plz in North East, MD?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location provide in-store and curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services for customers.
Can I make an appointment or schedule services with Verizon online?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What customer service benefits does Verizon at this location offer?
They provide award-winning customer service and support a local community cause as proceeds from purchases go toward doing good locally.
Which phone brands are available at Verizon in North East, MD?
This Verizon store offers Apple, Samsung, Motorola, LG, HTC, and Google devices.
What types of services can business customers expect at Verizon authorized retailer in North East?
Business customers can access new lines, upgrades, business accounts, free bill analysis, and Verizon business plans and products.
How does the nearby AT&T Store at North East Plaza affect my shopping options?
The nearby AT&T Store gives you alternative wireless service and accessory options close to Verizon, allowing you to compare plans and devices within the same shopping area.
Are there any convenient food options near Verizon at 510 N East Plz?
Yes, nearby you can find Dunkin' for coffee and donuts, Frank's Pizza and Little Caesars Pizza for casual dining, and Tokyo Sushi for Japanese cuisine.
What other services or stores are nearby that complement a visit to Verizon?
Nearby stores include Lowe's Home Improvement, Sherwin-Williams Paint Store, and Walmart Pharmacy, making it convenient to handle home projects or pharmacy needs before or after your Verizon visit.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website