Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Lutherville Timonium for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
371 reviews
5 stars
176
4 stars
44
3 stars
30
2 stars
17
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and dismissive.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to resolve issues effectively, particularly mentioning specific employees who provided exceptional service.
Wait Times
Many reviews noted long wait times for service, with some customers expressing frustration over being ignored or having to wait excessively.
Billing Issues
There were multiple complaints regarding billing errors and lack of clarity in charges, leading to dissatisfaction among customers.
Store Environment
The store was described as clean and well-stocked, but some customers felt the atmosphere was unwelcoming due to staff attitudes.
- SLStephanie Lane-WeberNov 1, 20255.0Jessica provided outstanding assistance to me and my son, readily fixing the problems plaguing our phones. And her professionalism and courtesy brightened our day. Thank you!
- DMDiana MaroulakiAug 25, 20251.0I was charged for services I never used! They had the wrong name in my account. They used my middle name as my last name.i never received even though I requested an itemized bill. Now I am being threatened with a collection agency, etc. They assigned a cell phone number to me that was never used by me. I went to the Verizon store at Timonium and I inquire information for their services? That was all. A chip was never put in my cell phone by Verizon. Now I am being harassed by Verizon with threats that will affect my credit score rating which is much more than an 800 rating. I will never deal with Verizon again. I am ready to involved the Verizon Recovery dept., the Credit Bureau Agency, and Equifax. I wasted so much of my time dealing with this problem! My experience was with the Verizon store at Timonium, MD.
- KKKaJoAug 5, 20255.0VERIZON IS EXTREMELY EXPENSIVE...CURRENTLY LOOKING FOR MUCH CHEAPER SERVICE
- KGKathryn GucerJul 28, 20255.0I had a great experience with the staff at this store. They intrepidly worked through a problem transferring service from another carrier. Tyrone in particular was great!
- CGcaroline gutberletJul 23, 20255.0Shane was wonderful. Explained everything clearly and was very patient with me.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Lutherville Timonium?
The Verizon store in Lutherville Timonium is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which mobile phone brands does Verizon Lutherville Timonium offer?
Verizon Lutherville Timonium offers a range of mobile phone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store in Lutherville Timonium offer online ordering and in-store pickup?
Yes, customers can place orders online and pick up their purchases at the Verizon store in Lutherville Timonium. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment at the Verizon Lutherville Timonium store?
Yes, you can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app for a convenient shopping experience.
What types of services are available at Verizon Lutherville Timonium?
Verizon offers mobile plans, wireless internet plans, voice plans, and Fios internet plans at their Lutherville Timonium store.
Does Verizon in Lutherville Timonium accept mobile NFC payments and debit cards?
Yes, the Verizon store accepts payments via mobile NFC, debit cards, paychecks, and does not require cash only.
Is there free Wi-Fi available at the Verizon store in Lutherville Timonium?
Yes, the Verizon store offers free Wi-Fi to its customers.
What restaurants are near the Verizon store in Lutherville Timonium where I can grab a meal or snack?
Nearby restaurants include Burger King, Pizza Hut, Jersey Mike's Subs, Dunkin' Donuts, Einstein Bros. Bagels, Maria's Carry OUT (Italian), Lu's Hunan Chef (Chinese), and Yama Sushi & Market for sushi fans.
Are there any nearby services for printing or passport needs around Verizon Lutherville Timonium?
Yes, RushMyPassport in FedEx Office and FedEx Office Print & Ship Center are close by for passport, visa, printing, and shipping services.
What options for personal care and beauty are located near Verizon in Lutherville Timonium?
Nearby personal care and beauty options include Palm Beach Tan tanning salon, BOLD. hair salon, Franks Place Family Haircut barber, and Oasis Spa for massage therapy and beauty services.