Business Details
1964 York Rd, Lutherville Timonium, MD
21093, United States
Certified by Verizon • Feb 22, 2026
(410) 561-9950
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/maryland/lutherville-timonium/timonium-202738
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lutherville Timonium for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
529 reviews
5 stars
276
4 stars
52
3 stars
34
2 stars
32
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and condescending.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to resolve issues quickly, particularly mentioning specific employees who provided exceptional service.
Wait Times
Customers frequently mentioned long wait times and a lack of acknowledgment from staff, leading to frustration during busy periods.
Store Management
Management received both commendations for resolving issues and criticism for poor customer interactions, indicating inconsistency in service quality.
Product Availability
There were complaints about the store being out of stock on various items, leading to dissatisfaction among customers.
- CPChelsea Principio6 days ago5.0After my experience yesterday and days prior, they were able to help me and came up with a solution that worked similar to the original plan that suited what I needed.
- AVAndy VinebergFeb 14, 20265.0I had an absolutely outstanding experience at the Verizon store in Timonium. Nate and Warner are hands down the best employees I’ve ever dealt with — not just at Verizon, but in any industry. Their professionalism, patience, and genuine willingness to help were on another level. They even stayed after hours to make sure my phone was completely ready and that I was taken care of. That kind of dedication is rare these days. There was literally nothing they wouldn’t do to go above and beyond. They made the entire process smooth, stress-free, and actually enjoyable. Verizon is incredibly lucky to have Nate and Warner on their team. I truly hope they get the recognition they deserve. If you’re going to Verizon in Timonium, ask for them — you won’t regret it.
- LHLauren HaltermanJan 13, 20261.0Are these your employees? They have harassed myself and neighbors multiple times daily over the last 3 days and do not leave when asked.
- MGMichael GilmoreJan 12, 20265.0Very friendly helpful staff !
- SPSondra PrettyDec 29, 20255.0I wanted to take a moment & share my experience at this store. I was greeted & helped immediately by Shane. He patiently worked with me & answered all my questions. He carefully went through my bill to make sure everything was setup correctly for adding 2 new phones. He even saved me money in doing so. Warren was helpful as well. Every employee in the store said Hello when they walked by. Honestly after reading reviews before I went… didn’t expect this service but I can say I was pleasantly impressed. I went back today to turn in my old phone & again was greeted immediately by Nate. He helped to make sure the old phone was good to go. I can’t say enough about how well this store is ran. Well done
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Lutherville Timonium?
The Verizon store in Lutherville Timonium is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which mobile phone brands does Verizon Lutherville Timonium offer?
Verizon Lutherville Timonium offers a range of mobile phone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store in Lutherville Timonium offer online ordering and in-store pickup?
Yes, customers can place orders online and pick up their purchases at the Verizon store in Lutherville Timonium. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment at the Verizon Lutherville Timonium store?
Yes, you can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app for a convenient shopping experience.
What types of services are available at Verizon Lutherville Timonium?
Verizon offers mobile plans, wireless internet plans, voice plans, and Fios internet plans at their Lutherville Timonium store.
Does Verizon in Lutherville Timonium accept mobile NFC payments and debit cards?
Yes, the Verizon store accepts payments via mobile NFC, debit cards, paychecks, and does not require cash only.
Is there free Wi-Fi available at the Verizon store in Lutherville Timonium?
Yes, the Verizon store offers free Wi-Fi to its customers.
What restaurants are near the Verizon store in Lutherville Timonium where I can grab a meal or snack?
Nearby restaurants include Burger King, Pizza Hut, Jersey Mike's Subs, Dunkin' Donuts, Einstein Bros. Bagels, Maria's Carry OUT (Italian), Lu's Hunan Chef (Chinese), and Yama Sushi & Market for sushi fans.
Are there any nearby services for printing or passport needs around Verizon Lutherville Timonium?
Yes, RushMyPassport in FedEx Office and FedEx Office Print & Ship Center are close by for passport, visa, printing, and shipping services.
What options for personal care and beauty are located near Verizon in Lutherville Timonium?
Nearby personal care and beauty options include Palm Beach Tan tanning salon, BOLD. hair salon, Franks Place Family Haircut barber, and Oasis Spa for massage therapy and beauty services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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