Customers consistently praised the staff for their compassionate and caring approach, especially during difficult times.
Knowledgeable Staff
Many reviews highlighted the staff's knowledge and professionalism, with specific mentions of veterinarians who took the time to explain treatment options thoroughly.
Customer Service
While most feedback was positive regarding staff friendliness, there were notable complaints about rude interactions with receptionists and long wait times.
Pricing Concerns
Several customers expressed concerns about high prices for services, indicating that while the care is appreciated, the costs can be a deterrent.
Follow-Up Communication
Customers appreciated the follow-up communication after appointments, which added a personal touch to their experience.
DB
Dani Brooks
Oct 23, 2025
5.0
I had a potential emergency with my cat today. Thankfully, all is well with him, however, I called around to several vets trying to see if I could get him in. And while VCA St. Mary's couldn't, I really appreciate that whoever answered the phone took the time to check with the techs on if they could squeeze me in. Out of all the vets I called, they were the only one that heard me out and didn't say "no" right off the bat. I truly appreciate it.
JL
JoAnne LaRock
Oct 21, 2025
5.0
My cat, Lucky suddenly got very sick. His regular vet was unable to get him in immediately so I called VCA. They were able to see him right away and got him feeling better fast. And to top it off, they have texted several times to ask how Lucky is doing. It means a lot to me that they took the time to follow up.
MM
manatina
Oct 14, 2025
5.0
This place is amazing! They are friendly, knowledgeable about dogs at every age, and transparent regarding pricing, so no surprises. Dr. Bott and Tech Payton took their time during our appointment and we didn't feel like just a number. It was an excellent experience for our dogs and for us. Thank you, too to the wonderful check-in/check-out desk personnel. We will be back! A+
MB
Mary Bate
Sep 2, 2025
5.0
I just adopted two senior cats and VCA was highly recommended. Both of my elderly fur babies were seen and I am so happy with the thorough and gentle care they received! I was surprised at how comfortable my seniors were. We even received a very nice new patient "swag bag"! Employees are helpful and friendly and the vets provide the best cost effective options for your pet's optimum care. Definately recommend VCA!
NM
Natalie Mroz
Jul 28, 2025
5.0
My family is so grateful for the kind and compassionate staff at VCA Lexington Park who helped make one of our worst days just a little bit easier.
Frequently Asked Questions About VCA St. Mary's Animal Hospital
What are the operating hours of VCA St. Mary's Animal Hospital?
VCA St. Mary's Animal Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 1:00 PM. The hospital is closed on Sundays.
Where is VCA St. Mary's Animal Hospital located?
The hospital is located at 22261 Three Notch Road, Lexington Park, MD 20653, USA.
What types of services does VCA St. Mary's Animal Hospital provide?
They offer services including Advanced Care, Allergy & Itchy Skin Relief, Diabetes Treatment, Diagnostics, Diet & Nutrition, Disease Treatment, Flea & Tick Control, General Care, Heartworm Disease Treatment, Internal Medicine, Medications, Parasite Control, Pet Wellness Exams, Physical Examinations, Preventive Care, Puppy & Kitten Wellness, Senior Pet Wellness, Spay & Neuter, Vaccines, and Weight Loss Programs.
Does VCA St. Mary's Animal Hospital offer any promotions for new clients?
Yes, new clients can access a Free First Exam coupon by visiting their website.
How can I contact VCA St. Mary's Animal Hospital?
You can reach the hospital by calling their local phone number at +1 301-862-2441 or their main phone at +1 240-794-2801.
What health and safety protocols are in place at VCA St. Mary's Animal Hospital?
The hospital follows health and safety protocols based on healthcare best practices as well as state and local guidance and regulations to ensure safety for all visitors and staff.
Are there other veterinary services near VCA St. Mary's Animal Hospital?
Yes, nearby veterinary services include Ann P Fitzsimmons DVM and another VCA Animal Hospital, which also offers pet sitting and various pet services.
What accommodations are available near VCA St. Mary's Animal Hospital?
Customers visiting from out of town can stay at nearby hotels such as Hampton by Hilton and Hampton Inn Lexington Park, both located close to the hospital.
Are there dining options near VCA St. Mary's Animal Hospital?
Yes, nearby dining options include Call Signs, a bar and grill restaurant, Elements - Eatery & Mixology which serves cocktails, and Plaza Azteca Mexican Restaurant.
Which automotive services are located near VCA St. Mary's Animal Hospital?
Nearby automotive services include Fitzgerald Auto Mall (Chrysler, Jeep, Dodge, RAM), Fitzgerald Chrysler Dodge Jeep RAM, Yourcarguy4lfe, NextCar truck rentals, and Fitzgerald Auto Mall car dealer.