They told me over the phone that they had the PC part I needed. But when I got there they didn't have it . I drove the better part of an hour to get there. I was really disappointed to say the least.
SW
S Williams
Nov 20, 2024
5.0
Had three service appointments with them so far and the services were excellent. A very professional knowledgeable crew particularly Mr Sin. The only issue is you can no longer call the store directly. Best Buy handles all calls centrally which is a bit inconvenient.
OM
Off My
Nov 5, 2018
1.0
the worst company ever. they didnt even know what they were doing!!! My pc wouldnt turn on because the cpu 8th gen cpu wasnt compatible with my 7th gen motherboard.and i didnt know at the time. the guy literally broke my mount as he was checking it. Tried to charge me 160$ so i said ugh f it why not. Then they couldnt find the problem 2 weeks later. Then he sais that the problem is that i unproperly installed the cpu. What. Then i asked the guy whats wrong with the cpu he said oh we are not sure we couldnt fond another cpu to test it on.THEN WHAT DID I PAY 160 FOR ?!!!!!!!!?!!!! Then he included in the voicemail that since they didnt find the problem they will refund me half of the money. When i went to pick up my pc, he forgot all about it until i mentioned it. He only gave back 40$. Are. You. Serious man.
MB
Michael Branch
Sep 22, 2015
5.0
Everyone is so polite and extremely helpful everytime I go there.
What services does Geek Squad at Best Buy in Laurel offer?
Geek Squad provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, appliance repair, TV repair, and computer support.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule service appointments either in store at 14160 Baltimore Ave or online through their website.
What are the operating hours for Geek Squad at the Laurel location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Where is Geek Squad located in Laurel, MD?
Geek Squad is located at 14160 Baltimore Ave, Laurel Lakes Centre, Laurel, MD 20707, USA.
How can I contact Geek Squad at the Laurel location by phone?
You can reach Geek Squad at this location by calling +1 301-497-1890.
Does Geek Squad have any special deals or promotions currently?
Yes, Geek Squad is featuring Black Friday Deals which can be viewed on their website.
What other stores are near Geek Squad that I can visit before or after my appointment?
Nearby stores include Best Buy for electronics and appliances, dd's DISCOUNTS for clothing and department store items, and The Vitamin Shoppe for supplements and health foods.
Are there nearby food options close to Geek Squad in Laurel?
Yes, food options nearby include Subway sandwich shop, Famous Dave's Bar-B-Que of America, and Teppanyaki Grill offering Asian cuisine.
Where can I find other services like physical therapy or banking near Geek Squad?
Nearby services include ATI Physical Therapy for health and medical needs, M&T Bank and Truist for banking and financial services.
Is there public transit or landmarks near Geek Squad to help me find the location?
Geek Squad is located within Laurel Lakes Centre, a shopping center and cinema complex, which also includes services like UPS Access Point for courier and delivery.