Brand Certified
Best Buy
4.0(2490 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
14160 Baltimore Ave, Laurel, MD
20707, United States
Certified by Best Buy • Feb 22, 2026
(301) 497-1890
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/md/laurel/14160-baltimore-ave-265.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
2,490 reviews
5 stars
1,265
4 stars
621
3 stars
242
2 stars
104
1 star
258
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting long wait times and unhelpful staff, while a few praised specific employees for their assistance.
Store Organization
The store is generally described as clean and organized, making it easy to shop, although some customers noted issues with product availability and layout changes.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance with purchases or technical issues.
Positive Experiences
Despite the negative feedback, there are numerous accounts of positive shopping experiences, particularly with knowledgeable and helpful employees who provided excellent service.
- MQMartin Quijada6 days ago1.0Hi, I asked Gary for help twice and he refused to help me in an unfriendly and unprofessional manner.
- JBJoseph BucklesFeb 18, 20265.0Was super helpful. When it wasn't in stock they checked other stores and put a hold on it for me.
- GBGrounDDwellers BJJCSLFeb 11, 20263.0Went in for some mobil displays for work. Staff was not helpful in the area. He treated us like we were bothering him. Went and found some headphones. Couldn’t find anyone that could unlock the case so we could get the headphones. We went back to aggravated person who told us we would have to wait he was busy with something else. Eventually found a person who could unlock the case. Just not easy to get what we needed or help finding what we needed. Definitely got what we went for, but only because we were patient with the personnel who worked there.
- GMG MarieFeb 8, 20265.0I got what I came for. The store was crowded but the cashier was getting us checked out.
- JSJesus SanchezFeb 8, 20264.0One of the few Best Buy stores where employees actually look for you and ask if you need help. I’ve visited other locations where nobody seems to care. This one stands out for great customer service.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Laurel, MD?
Best Buy offers a variety of products including TVs, computers, appliances, cameras, home electronics, and video games.
What are the store hours for Best Buy in Laurel?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Laurel offer curbside pickup?
This location offers curbside pickup services allowing you to conveniently collect your online orders.
Can I get repair services at Best Buy Laurel?
Yes, this Best Buy location provides service and repair support, including Geek Squad services.
Is Best Buy in Laurel accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Do I need an appointment to shop at Best Buy Laurel?
No, appointments are not required; you can shop in-store anytime during business hours.
Where is Best Buy located in Laurel?
Best Buy is located at 14160 Baltimore Ave, Laurel Lakes Centre, Laurel, MD 20707.
What nearby places can I visit while shopping at Best Buy Laurel?
You can visit nearby stores and services like dd's DISCOUNTS for clothing, The Vitamin Shoppe for supplements, and Subway for a meal.
Are there dining options near Best Buy Laurel?
Yes, nearby dining options include Famous Dave's Bar-B-Que of America and Teppanyaki Grill, perfect for a meal before or after your visit.
How can Geek Squad assist me at Best Buy Laurel?
Geek Squad provides IT services, computer repair, and TV mounting to support your electronics purchases.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
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