Absolutely horrible. Brought my computer in because it frozen they then said it should be back in a week , it has since been 1MONTH
And 1 week and I still do not have my computer. They still don’t have updates. I have even went to the store and they can only say “they couldn’t figure it out and they sent it to Texas to another tech facility and they don’t have any contact information with that facility “ this make absolutely no sense and this is absurd that this is really going on. No one still has any information or solution. I wouldn’t take my computer here; not sure why my mother would even choose them when Micro-Center has far better service and have the decency to communicate
RS
Ronald Smith
Dec 19, 2025
1.0
I broke my iPhone screen and booked a Geek Squad appointment since Apple uses them as a service provider for the Bowie area. It took me over two hours to get service, even though I had a reservation. The overall store experience isn’t the worst, but the long wait times and lack of organization made the customer service terrible. I also noticed several other customers waiting just as long for their scheduled appointments. The employees who oversee the Geek Squad services had noticeable attitude problems, which made the experience even more frustrating. When I came back the next day for service, there weren’t any Geek Squad employees available at all. Overall, this was a 0/10 experience — if you have a busy schedule, go directly to the Apple Store or another authorized provider instead.
DH
Daysi Hernández
Dec 3, 2025
1.0
El personal es grosero espere por más de una hora para que me vendan un teléfono y nunca hubo alguien disponible no recomiendo esta tienda no le daría ni una estrella
What services does Geek Squad at Best Buy in Lanham, MD offer?
Geek Squad provides tech repair, setup, and support services including computer, mobile phone, data recovery, appliance, and television repairs.
Where is Geek Squad located in Lanham, MD?
Geek Squad is located at 2300 Petrie Ln, Lanham, MD 20706, United States.
What are the operating hours for Geek Squad at this location?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service with Geek Squad at Best Buy Lanham?
You can schedule service either in store or online via their website.
What is the contact number for Geek Squad at 2300 Petrie Ln, Lanham?
The local phone number for Geek Squad is +1 301-341-6739.
Does Geek Squad at this location offer Black Friday deals?
Yes, Geek Squad features Black Friday Deals that you can check on their promotional page.
Which nearby restaurants are close to Geek Squad in Lanham for a meal after my tech appointment?
Nearby dining options include Wings 21 Woodmore, Quickway Japanese Hibachi, and Chipotle Mexican Grill, perfect for grabbing a meal after your visit.
Are there any nearby beauty or wellness centers close to Geek Squad at Best Buy Lanham?
Yes, you can visit nearby spots like Massage Envy - Bowie - Woodmore Towne Centre, European Wax Center, and The Hair Spa Salon.
What shopping options are available near Geek Squad at 2300 Petrie Ln?
Nearby shopping includes Nordstrom Rack, Old Navy, and Gallery Africa for clothing and accessories.
Is it easy to find Geek Squad at 2300 Petrie Ln using public transit or landmarks?
Geek Squad is located in the Woodmore Towne Centre area near Best Buy, making it easy to find. Nearby landmarks like Petco and PNC Bank can also help you navigate.