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Best Buy

4.1
(3055 reviews)

Business Details

2300 Petrie Ln, Lanham, MD
20706, United States
(301) 341-6739

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2300 Petrie Ln, Lanham, MD
20706, United States

Hours

Reviews

4.1
3,055 reviews
5 stars
1,692
4 stars
658
3 stars
289
2 stars
118
1 star
298

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.

Staff Availability

Many customers noted that the store is often understaffed, leading to long wait times for assistance.

Product Availability

Customers appreciated the variety of products available, but some reported issues with stock levels and incorrect pricing.

Installation Services

Installation services received negative feedback due to cancellations and poor communication, while some individual technicians were praised for their work.
  • SA
    Samuel Anderson
    3 days ago
    5.0
    I was kind of disappointed Best Buy still doesn’t have that I’m eager to help the customer service
  • AA
    Amber Aisha
    Feb 19, 2026
    5.0
    Customer service was top tier! ABRAHAM was very kind
  • WW
    Wendy
    Feb 12, 2026
    5.0
    I went to purchase a gift that, to my dismay, seemed to not be in stock at that location. I was walking around trying to figure out alternatives. A salesperson, Judea, came forward to offer his assistance. He was not only knowledgeable, he was patient and offered his suggestions.I decided on two items. I almost walked out, but I’m glad he offered to help. His suggestions were perfect! Thanks Judea!
  • DL
    Dasha Long
    Feb 5, 2026
    1.0
    They are so lazy the website says pick up in a hour they turned me a ways And said pick up tomorrow
  • LL
    Lizzy
    Jan 20, 2026
    1.0
    Absolutely horrible. They have had my computer since November 2025 and they still haven’t truthfully or accurately updated me on the service. I called and they’ve given me two different locations on where my computer allegedly is and then said it was a service shortage and I probably won’t see my computer until March 2026. The Geek Squad warranty is POINTLESS. They keep making you talk to customer agents who aren’t in the store and keep trying to push you to go to the store. A.I bots answering the phones which is difficult especially when trying to reach agent. These agents giving vague information due to lack of information and communication with the actual people which makes no sense how no one has clear communication. I am better off buying another computer or driving to Micro-Center. Geek Squad is absolutely HORRIBLE. They deserve no stars. Unfortunately I had to go To the store to cancel the service order due to this pointless long ridiculous wait. Never again and the warranty isn’t worth the money spent and the service is absolutely HORRIBLE

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy at 2300 Petrie Ln, Lanham, MD?

Best Buy in Lanham is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Lanham offer curbside pickup?

Best Buy Lanham offers same-day in-store pickup, but does not currently provide curbside pickup services.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
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