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Brand Certified

Verizon

4.9
(972 reviews)

Business Details

(240) 391-1045

About

Cell Phone StoreTCC
TCC La Plata, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 9 Shining Willow Way.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
9 Shining Willow Way, La Plata, MD
20646, United States

Hours

Reviews

4.9
972 reviews
5 stars
929
4 stars
13
3 stars
4
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Madison, Alvaro, and Donald, received high praise for their helpfulness, knowledge, and professionalism, often going above and beyond to assist customers.

Store Environment

Customers noted that the store was clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to specific employees, highlighting inconsistency in service quality.

Efficiency

Many customers appreciated the quick and efficient service they received, especially during busy times.
  • CS
    Cheri Steger
    4 days ago
    5.0
    Ezzi provided exceptional over the top service today. Very professional and knowledgeable! She exhausted all efforts to solve my problem with my phone. Thank you.
  • RE
    Rachel Eaton
    5 days ago
    5.0
    Madison has been amazingly helpful, getting me set up with a new phone, looking for ways to save money on my monthly bills, and ensuring I had all the accessories I wanted. Both staff in the store were welcoming and friendly. Highly recommend and will definitely be back!
  • BG
    Beth Gilroy
    Feb 17, 2026
    5.0
    Ezzy and Donald are amazing and were so helpful during the purchasing and trade in process. Highly recommend them at the store in La Plata.
  • LS
    Lisa Snider
    Feb 16, 2026
    5.0
    Alvaro at the Verizon store did a fantastic job of setting up my daughter’s phone. He was professional, patient and did a great job of doing the transfer of data. I recommend him highly.
  • KL
    Katie Long
    Feb 16, 2026
    5.0
    Alvaro has been wonderful to work with. He was extremely patient and knowledgeable. He made our phone upgrade experience very pleasant, and painless

Frequently Asked Questions About Verizon

What products and services does Verizon at 9 Shining Willow Way offer?

Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and services such as prepaid plans, bill payments, new lines, device activation, and Total Mobile Protection.

What brands of smartphones and devices are available at this Verizon store?

The store offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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