Business Details
About
Cell Phone StoreTCC
TCC La Plata, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 9 Shining Willow Way.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
950 reviews
5 stars
909
4 stars13
3 stars4
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Madison, Alvaro, and Donald, received high praise for their friendly, knowledgeable, and helpful service, often going above and beyond for customers.
Professionalism
Most associates were noted for their professionalism and ability to handle multiple customers efficiently, although there were a few negative experiences with specific employees.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Store Environment
The store was described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were isolated incidents of poor service from specific employees, highlighting inconsistencies in customer interactions.
- JEJenifer Ellin3 days ago5.0Madison is awesome. Took care of me and helped others during transfer time. Very good with handling customers.
- KRKate RafaelJan 5, 20265.0Alvaro was really knowledgeable and went above and beyond my expectations. Thank you so much!
- DSDonna StoneDec 28, 20255.0I had a great experience with Madison today. She was informative about my phone's " illness " and what to do about it. She greated new customers as they arrived. Place was neat and clean. Thanks Madison!!
- TMTommie MadisonDec 24, 20255.0Madison was fantastic with us at the La Plata MD Verizon Store. So knowledgeable, fast, and pleasant! Glad we came in and she helped us out!
- CKCaitland KelshawDec 19, 20255.0I am honestly so pleased with the staff here! I came to get my phone replaced when it stopped working. I ordered online and came here when it was ready. Alvaro was quick to help and let me know about some actually amazing deals. I came back to take advantage of one and while Alvaro wasn’t there, Donald was. He got my lines squared away, ordered my new watch, and was such a pleasure to work with! I returned for the third time this week to get my new watch and got to see Alvaro again. While he was busy, I had the pleasure of meeting Tobi and he was a gem as well! I am fully upgraded and set with my devices thanks to the team efforts of Alvaro, Donald, and Tobi! Great job guys!! I am happily making this place my exclusive Verizon store 😁
Frequently Asked Questions About Verizon
What products and services does Verizon at 9 Shining Willow Way offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and services such as prepaid plans, bill payments, new lines, device activation, and Total Mobile Protection.
What brands of smartphones and devices are available at this Verizon store?
The store offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon in La Plata?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store or curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Where is Verizon located in La Plata, Maryland?
Verizon is located at 9 Shining Willow Way, La Plata, MD 20646, USA.
How can I schedule an appointment or service at Verizon?
You can schedule an appointment through their online reservation page at https://www.tccrocks.com/appointments/.
What is the main phone number for the Verizon store?
The main phone number is +1 240-391-1045.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Ka’ribbean Fire (Caribbean and barbecue), Urban Bar-B-Que, Three Brothers Italian Restaurant, Five Guys, Panera Bread, McDonald's, Dairy Queen Grill & Chill, and Applebee's Grill + Bar.
Are there any nearby services like printing or shipping available near the Verizon store?
Yes, FedEx Office Print & Ship Center is nearby for printing, shipping, and post office services.
What other establishments are located near Verizon that could be of interest?
Nearby places of interest include MV Nail Salon for beauty services, Horizon Family Dental Care for dental needs, Petco for pet supplies and grooming, Legacy Planners for legal services, and Southern Maryland Martial Arts & Fitness for fitness activities.