Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 58 Drury Dr in La Plata, MD 20646
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
288 reviews
5 stars
222
4 stars
25
3 stars
7
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tevin, Amon, and Kassandra for their exceptional service.
Efficiency
Many reviews highlighted the efficiency of the service, with customers noting quick assistance and smooth processes during their visits.
Staffing Issues
Several customers expressed concerns about understaffing, leading to long wait times and inefficient service during busy periods.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly regarding rude behavior from certain staff members and issues with order fulfillment.
Store Environment
The store environment received mixed feedback, with some customers appreciating the welcoming atmosphere while others noted unprofessional behavior from staff.
- RPRick PickettNov 12, 20255.0Location was very professional and pleasant, will recommend that location at all times.
- RBRose BarnesNov 7, 20255.0Soon as we walked in the doors.We was greeted with a very good welcome. The two young men were very polite and made us understand everything about our phone and all the new deals. That's the kind of welcome and patients those two men had working with me to make sure my mother was happy with her mew phone.
- LTLester ThompsonSep 15, 20254.0The entire staff were helpful in every way. Carlton especially did a great job. The tech support was a bit lacking. Not the fault of Carlton. But all in all it was a good experience.
- DSDavid SargeantSep 10, 20255.0Very courteous Prompt They were very enjoyable to interact with And helped me very fast
- COChris OrbitsSep 7, 20255.0I'm sorry, but I can't remember the gentleman working the day I came in, but he was awesome!! Working alone with multiple customers, and he was multitasking with the best of them. He was quick, efficient, polite and professional. Thanks for his hard work and dedication. Do whatever it takes to take care of him! Any employer would be lucky to have him!
Frequently Asked Questions About Verizon
What are the operating hours of Russell Cellular in La Plata, MD?
Russell Cellular is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located in La Plata, Maryland?
Russell Cellular is located at 58 Drury Dr, La Plata, MD 20646.
Which brands of mobile phones and accessories does Russell Cellular offer?
Russell Cellular offers products from Verizon, Samsung, Google, Apple, Motorola, and LG.
What types of services can I get at Russell Cellular in La Plata?
You can get wireless service, mobile service, home phone service, home internet, and Fios Home Internet at Russell Cellular.
Does Russell Cellular provide in-store and curbside pickup options?
Yes, Russell Cellular offers both in-store pickup and curbside pickup services.
What payment methods are accepted at Russell Cellular?
Russell Cellular accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can nearby places like Jerry's Subs and Pizza be useful when visiting Russell Cellular?
After your visit to Russell Cellular, you can enjoy a meal at nearby Jerry's Subs and Pizza if you're in the mood for sandwiches and pizza.
Are there hair salons near Russell Cellular for a haircut or grooming appointment?
Yes, Sport Clips Haircuts of La Plata and Hue Hair Color Studio are nearby if you want to get a haircut or grooming services before or after shopping at Russell Cellular.
Which supermarkets are near Russell Cellular for convenient grocery shopping?
Food Lion and Weis Markets are nearby grocery stores, making it easy to combine your tech shopping at Russell Cellular with your grocery errands.