Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hampstead, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2319 Hanover Pike.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
419 reviews
5 stars
396
4 stars6
3 stars2
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Wes and Jackson, for their helpfulness and professionalism.
Technical Support
Many reviews highlighted the effective assistance provided by employees in resolving technical issues and setting up new devices.
Store Experience
The Hampstead store received positive feedback for its friendly atmosphere and efficient service, with minimal wait times reported.
Recommendations
Numerous customers highly recommended the store and its staff, indicating a strong likelihood of repeat visits.
Mixed Reviews
While most feedback was positive, there were a few negative experiences related to billing issues and customer service disputes.
- DPDennis Pilcher4 days ago5.0Jackson made getting a new phone simple and easy
- CMConnie Magers4 days ago5.0Great store and Wes was super nice and helpful. Jackson was able to let me use a cord and I'm so grateful for him. I'll always come back to Wes!
- MAMatthew AleshireNov 7, 20255.0I was very pleased with Wes! He helped my father and me access our Verizon account. Wes helped my dad find a new phone. He also shared some interesting phone facts with us! Wes was absolutely awesome and assured us the whole way through the transition process of moving data to the new phone. He also made sure others in the store were helped! Appreciate all the assistance!
- SLSarah LatheOct 26, 20255.0I’ve been a long time iPhone user and recently purchased a new phone. I was having a terrible time trying to transfer my data from phone to phone, so I went into the store for help. Ahsan was an absolute life saver. Not only did he attempt to solve it himself, but when it didn’t work (not by his fault) he explained to me my options and gave his recommendations. I took his advice, went home, and now I’m using my new phone to write this review. Considering I was near panic due to possibly losing all of my data and not having a working phone, Ahsan was super kind, calm, and answered all of my questions. If it weren’t for him I probably would’ve had a full meltdown :’)
- MMmaelorableOct 25, 20255.0My family went to this store to transfer 3 lines from at&t to Verizon. We worked with Asan and Wes. They were very professional and helpful. Asan made the transfer process smooth.
Frequently Asked Questions About Verizon
What products and services does Verizon at 2319 Hanover Pike offer?
Verizon at 2319 Hanover Pike offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses, including 5G network coverage.
What are the store hours for Verizon in Hampstead?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Hampstead provide in-store or curbside pickup options?
Verizon Hampstead offers both in-store pickup and curbside pickup services for customer convenience.
Which wireless brands are available at Verizon Hampstead?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and many more.
How can I make an appointment or schedule service at Verizon Hampstead?
You can schedule an appointment online at https://wirelesszone.com/appointments/ to get service or consultation.
What are the customer service contact options for Verizon Hampstead?
You can contact Verizon Hampstead by phone at +1 410-374-5930 or email at info@wirelessnationusa.com.
Where is Verizon Hampstead located?
Verizon Hampstead is located at 2319 Hanover Pike, Ste H, Hampstead, MD 21074, USA.
Are there nearby dining options close to Verizon Hampstead?
Yes, nearby dining options include Papa John's Pizza, Cold Stone Creamery, Five Guys, Fratelli’s Italian And Seafood, China Manor, Taco Bell / KFC, and KFC. You can enjoy a meal before or after your visit.
What nearby services or amenities are close to Verizon Hampstead?
Nearby services include Hair Cuttery hair salon, Carroll Health Group Family doctor, Coldwell Banker real estate agents, Pivot Physical Therapy, Q Nails and Spa, and Snap Fitness gym, providing various options for health, beauty, and fitness near Verizon.
Are there other Verizon or wireless stores near Verizon Hampstead?
Yes, there are several Verizon stores and authorized retailers nearby, such as Wireless Nation Verizon Retailer and another Verizon mobile phone store in the vicinity, which can offer alternative locations for service or device purchases.