Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3920 Washington Blvd in Halethorpe, MD 21227
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
256 reviews
5 stars
208
4 stars
14
3 stars
4
2 stars1
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amon, Tommy, and Jessie.
Efficiency
Customers frequently noted quick service and efficient processes, with several reports of being in and out of the store in a short time.
Store Cleanliness
The store was described as clean and organized, contributing to a pleasant shopping experience.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers understand their options and make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported issues with service, such as long wait times and problems with phone activations.
- BSBarbara Sanders4 days ago5.0Prompt service with a knowledgeable representative and easy process for upgrading our old phones.
- AJaared johnstonOct 13, 20255.0Prices were fair and competitive.
- CCChris ChamberlinOct 12, 20255.0Returning a phone from a recent upgrade (new phone was shipped). Was in and out in 3 minutes
- WHWanda HarrisOct 6, 20255.0It was a great experience working with Amon Anderson. Purchasing a new phone and setting it up was a breeze. He was with me from the beginning to the end. Great service! Very pleased!
- JSJonathan SauderOct 2, 20252.0They were friendly and helpful when I needed to get a phone in a pinch (old phone had stopped working unexpectedly). And their phone support was able to confirm their inventory and get me a priority appointment. But they messed up the activation process and deactivated the wrong phone on our business account. So I had to spend bunch of time on the phone with Verizon tier 2 support to get that resolved. And then the phone I had bought and needed to activate didn't activate correctly anyway.
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories does Verizon in Halethorpe offer?
Verizon offers brands like Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours of Verizon at 3920 Washington Blvd in Halethorpe?
Verizon is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Halethorpe offer in-store pickup services?
Yes, in-store pickup is available at this location.
What payment options are accepted at Verizon in Halethorpe?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Halethorpe wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
How can I contact Verizon in Halethorpe for customer service?
You can call them at +1 443-709-8300 or email halethorpe.md@russellcellular.com.
Are appointments required to visit Verizon at this Halethorpe location?
No, appointments are not required to visit the store.
Which nearby fast-food restaurant can customers visit before or after their trip to Verizon?
Burger King is a nearby fast-food restaurant customers can visit around the area.
What nearby beauty or spa services are available close to Verizon in Halethorpe?
Nail Trix and Spa Arbutus, a nail and beauty salon, is located nearby for customers interested in spa services.
Which nearby liquor store can customers visit near the Verizon store in Halethorpe?
Alements Wine & Spirits is a nearby liquor store customers can visit around the location.