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Brand Certified

Verizon

4.5
(133 reviews)

Business Details

(240) 707-6790

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Hagerstown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Hagerstown connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
231 Eastern Blvd N, Hagerstown, MD
21740, United States

Hours

Reviews

4.5
133 reviews
5 stars
108
4 stars
5
3 stars
7
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their helpfulness, patience, and professionalism.

Knowledgeable Staff

Numerous reviews noted the staff's expertise and ability to assist with technical issues and product knowledge.

Mixed Experiences

While many had positive experiences, some customers reported dissatisfaction with specific employees or misleading information regarding plans.

Store Environment

Customers appreciated the clean and welcoming atmosphere of the store, contributing to a pleasant shopping experience.
  • KT
    Khuyen Tran
    2 days ago
    1.0
    I visited the store today to add two new lines to our current plan for my parents, who recently immigrated to the U.S. When we arrived, there was one associate assisting two customers. We understand waiting is normal. However, when we entered, the associate did not acknowledge us at all — no greeting or indication he would be with us shortly. While we were waiting, another couple entered the store and were immediately greeted and told he would assist them as soon as possible. This inconsistency made us feel overlooked and uncomfortable. Whether intentional or not, this inconsistency left a negative impression. I believe all customers deserve the same basic level of courtesy.
  • DP
    Dr. Victor Popoola
    Feb 2, 2026
    5.0
    Zane was incredibly helpful when I came to this store to purchase a service plan. He went above and beyond to provide exceptional service. I am beyond impressed!
  • R_
    Riggos _Rangers
    Nov 20, 2025
    1.0
    The lady in there Kenzie doesn’t know what she is talking about. She is absolutely the worst employee there by FAR. She does nothing right. Would recommend there, just don’t talk to Kenzie.
  • AE
    Al East
    Jun 29, 2023
    5.0
    My phone was all messed up and kept having pop up ads. The rep was extremely knowledgable and was able to fix my issue. He also showed me how to use some of the other features on my new phone. I will be recommending this store to all of my friends.

Frequently Asked Questions About Verizon

What services does Verizon at 231 Eastern Blvd N in Hagerstown offer?

This Verizon store provides Verizon plans, phone upgrades for Apple, Samsung, Google, and Motorola devices, wireless accessories, and exclusive Verizon services.

Can I pay my Verizon bill in-store at this location?

Yes, you can pay your Verizon bill in-store at the Cellular Sales Verizon location in Hagerstown.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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