Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Hagerstown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
128 reviews
5 stars
104
4 stars
5
3 stars
7
2 stars
3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and patience, with specific mentions of employees like José, David, and Hamza.
Mixed Experiences
While some customers had outstanding experiences, others reported poor service, particularly with specific employees like Kenzie and Hamza.
Technical Assistance
Several reviews highlighted the staff's ability to resolve technical issues and assist with phone setups, contributing to positive customer experiences.
Store Environment
Customers appreciated the cleanliness and organization of the store, as well as the welcoming atmosphere created by the staff.
Sales Practices
Some customers expressed concerns about misleading information regarding plans and pricing, indicating a need for improved transparency.
- R_Riggos _Rangers3 days ago1.0The lady in there Kenzie doesn’t know what she is talking about. She is absolutely the worst employee there by FAR. She does nothing right. Would recommend there, just don’t talk to Kenzie.
- KTKaya ThomasAug 21, 20252.0First time going there, employees clearly didnt know what they were doing with my phone. Seemed annoyed that I came in and wasnt communicating well. Ive never seen a Verizon worker need to watch videos on how to fix a phone before either.. completely screwed up all my settings without telling me they were doing that. Just were pressing stuff on my phone
- EBE BJul 5, 20251.0Really should be zero. Nothing we agreed on turned out to be true. And they added a bunch of shit without our agreement. Don't even bother with them to get resolutions , just call corporate and file complaints and launch investigations. These people are useless.
- CHchristy HallJun 4, 20255.0Great experience today!!! I will come here from now on!!! Great customer experience and fast service! Thank you so much!!
- KGKathy GagnonMay 30, 20255.0I have had numerous experiences in other Verizon stores none compare to the service from this office. The staff is knowledgeable and the service is the BEST!!! I’m not very iPhone savvy and I had an android for years and changed to an iPhone. I stopped by the office twice in the last 6 months and Mauricio has helped me within minutes. When my husband and I purchased our phones we worked with Jose and Danny. They were extremely knowledgeable and assisted us in a plan that worked best for us. We received two new phones and a watch with a special promotion. We couldn’t be happier.
Frequently Asked Questions About Verizon
What services does Verizon at 231 Eastern Blvd N in Hagerstown offer?
This Verizon store provides Verizon plans, phone upgrades for Apple, Samsung, Google, and Motorola devices, wireless accessories, and exclusive Verizon services.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Cellular Sales Verizon location in Hagerstown.
What are the store hours for Verizon at 231 Eastern Blvd N?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Hagerstown require an appointment for service?
No, appointments are not required to visit this Verizon location.
What brands of smartphones can I find at this Verizon location?
You can shop for smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What payment methods are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Does the Verizon store offer curbside or in-store pickup services?
Yes, both in-store and curbside pickup services are available at this location.
What nearby dining options are there around the Verizon store in Hagerstown?
Customers can visit nearby restaurants such as Atomic Wings, Little Alex's Pizzeria, and Safron Bakery & Cafe before or after shopping at Verizon.
Are there any fitness or wellness centers near the Verizon store?
Yes, nearby you can find Soldierfit Hagerstown gym and NovaCare Rehabilitation for physical therapy and wellness services.
What nearby healthcare services are available close to the Verizon location?
Nearby healthcare options include Maryland Vision Institute, Bergman Eye Center, and DaVita Eastern Boulevard dialysis clinic.