Business Details
17318 Valley Mall Rd, Hagerstown, MD
21740, United States
Certified by Verizon • Feb 22, 2026
(240) 329-4263
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Hagerstown, MD. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
391 reviews
5 stars
329
4 stars
21
3 stars3
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, knowledgeable, and helpful service, with specific mentions of employees like Rodney, Cade, and Tevin.
Staffing Issues
Several reviews noted long wait times due to insufficient staffing, with customers expressing frustration over delays in receiving assistance.
Product Knowledge
Customers frequently highlighted the staff's expertise in explaining products and services, contributing to positive experiences.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to billing issues and miscommunication regarding promotions.
- JJJ B (Jodi)Dec 19, 20255.0Thank you for the great service!
- HWHeather Wetzel-GayDec 4, 20252.0Phone case and screen protector was twice the price as my new iphone17 pro max
- LMLinda MorganSep 27, 20255.0Excellent service! Dezi was friendly, kind, and considerate, she helped me find an I-watch band as mine had broken on our trip from GA. Highly recommend the Hagerstown Valley Mall, Verizon Store!
Frequently Asked Questions About Verizon
What products can I find at Verizon Hagerstown?
You can find a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands does Verizon Hagerstown carry?
The store carries Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and more.
What services are available at Verizon Hagerstown?
Services include new lines, upgrades, new devices, and accessories.
What are the opening hours for Verizon Hagerstown?
Monday through Saturday, 10:00 AM to 8:00 PM; Sunday, 12:00 PM to 6:00 PM.
Does Verizon Hagerstown offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment options are accepted at Verizon Hagerstown?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is Verizon Hagerstown located?
The store is located at 17318 Valley Mall Rd, Hagerstown, MD 21740, USA.
Are there any nearby restaurants near Verizon Hagerstown where I can eat before or after shopping?
Yes, nearby restaurants include BJ's Restaurant & Brewhouse, Shoney's, Noodles & Company, Dairy Queen, Café Rio Mexican Grill, and Mission BBQ.
What nearby stores can I visit along with Verizon Hagerstown for additional shopping?
Nearby stores include Sleep Number, Saucony, Sears, JD Sports, Payless ShoeSource, Things Remembered, Zales Jewelers, Charlotte Russe, Macy's, Babies "R" Us, Toys "R" Us, and Sprint Store.
Is there a coffee shop near Verizon Hagerstown where I can relax?
Yes, Starbucks is located nearby for coffee and drinks.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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