Geek Squad

Reviews

• JH

  Jeremy Herron

  Jun 21, 2025
  5.0
  Just wanted to send a thank you to your employer Ish. Very professional and knowledgeable. He fixed my iPhone issue and knew what was wrong with it. Great service and very personable. Had a great experience with him.👍🏻
• CC

  Christian C.

  Aug 14, 2024
  1.0
  Trust the 1 star reviews. Weeks ago I was having a problem with my custom built gaming pc. I spoke on the phone with someone who assured me a 20 minute FREEE diagnostic. When I got there the "diagnostic" was just them talking to me. An actual diagnostic cost me $100. That's whatever, but they GOT IT WRONG. After 2 weeks of zero communication after quoting me 1 single day. They finally "got the answer". They said it was a particular part of the cooling system. I had lost my trust for them at this point and took my pc to Sunrise Computers in Chambersburg. They spent 3 days working on it and completely diagnosed, fixed, communicated, and repaired my pc which had a problem with the CPU. Not only did geek squad waste my time but they would've wasted more and cost me more if I kept my pc with them. Do yourself a favor and take your stuff somewhere else.
• MM

  Majestical Mojo

  Apr 17, 2023
  1.0
  I called ahead of time before driving over an hour all the way there to make sure they could help with what I needed and they assured me over the phone they had what I needed and could assist and when I got there they greeted me with an attitude and did nothing and made up excuses refused to change my battery or even sell me one so I could do it myself. Wouldn't even recommend somewhere to get one. Waste of time and gas, terrible customer service. I would give it 0 stars if I could.
• JM

  Jeanine McVicker

  Jul 4, 2018
  5.0
  Friendly, prompt and got it right the first time with both of my computers!