Brand Certified
Best Buy
4.0(2653 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
18053 Garland Groh Blvd, Hagerstown, MD
21740, United States
Certified by Best Buy • Feb 22, 2026
(240) 420-8523
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/md/hagerstown/18053-garland-groh-blvd-1445.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
2,653 reviews
5 stars
1,344
4 stars
666
3 stars
277
2 stars
105
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some customers praising helpful and knowledgeable staff, while others report rude or unhelpful interactions.
Appointment Issues
Multiple reviews highlight problems with honoring scheduled appointments, particularly with the Geek Squad, leading to frustration among customers.
Product Availability
Customers generally found the store well-stocked and able to provide the items they needed, although some reported issues with specific products not being available.
Repair Services
While some customers had positive experiences with repairs, others faced delays and unsatisfactory service, indicating a need for improvement in the Geek Squad's efficiency.
Online Order Problems
Several reviews mention issues with online orders, including delays in delivery and problems with order accuracy.
- T1the werd 1Feb 19, 20265.0Tim is the guy to help u very friendly n knowledgeable very patient i give Tim a big thanks for helping us with r tv purchase
- SBScott BrownFeb 13, 20263.0I appreciate the products on display to help me make a decision. But I wish the staff in store was a bit more knowledgeable
- RJReuben JohnsonFeb 7, 20265.0Salespeople and Geeksquad are friendly and helpful.
- CGChristopher GolembeJan 31, 20261.0I scheduled an appointment to have my phone repaired. Wasted an hour traveling just for them to tell me they were too busy to fix it. I’m not sure why they require you to schedule an appointment when they don’t honor their schedule. This is the second time I’ve MADE AN APPOINTMENT, then driven to Best Buy to have my phone fixed; and the second time I’ve left with a still broken phone. I will NEVER shop at Best Buy, ever again.
- DHDylan HallmarkJan 19, 20265.0The customer service was amazing with getting my set up to see the geek squad to resolve an issue on my phone someone caused, Edwin was supper awesome with showing me all the laptops and explaining which ones are the best for the price and Mike and Brad and Charles were so awesome with fixing my phone I will definitely be a returning customer thanks Best Buy and God bless!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Hagerstown?
You can shop for TVs, computers, appliances, and more at Best Buy in Hagerstown.
What are the store hours for Best Buy in Hagerstown?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Hagerstown offer curbside pickup?
Yes, Best Buy Hagerstown offers curbside pickup.
Is Geek Squad support available at this Best Buy location?
Yes, you can get expert Geek Squad support at the Best Buy in Hagerstown.
Is the Best Buy store accessible for customers with disabilities?
Yes, Best Buy in Hagerstown has a wheelchair accessible entrance.
What payment methods does Best Buy in Hagerstown accept?
They accept debit cards and checks; cash is not required.
Are there electronics recycling services available at Best Buy Hagerstown?
Yes, Best Buy in Hagerstown offers electronics recycling services.
What nearby places can I visit for food before or after shopping at Best Buy?
You can visit nearby places like Jersey Mike's Subs, Bonchon (a Korean restaurant), Five Guys, or Chipotle Mexican Grill for a variety of dining options.
Are there any other retail stores close to Best Buy in Hagerstown?
Yes, nearby retail options include Five Below, Dollar Tree, pOpshelf, and Mattress Warehouse of Hagerstown on Garland Groh Blvd.
What services does the nearby Geek Squad offer in relation to Best Buy?
Geek Squad near Best Buy provides IT service and computer repair, mobile phone services, and telecommunications support, complementing the products you buy at Best Buy.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website