Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Glen Burnie for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
399 reviews
5 stars
211
4 stars
53
3 stars
32
2 stars
11
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or dismissive.
Billing Issues
Numerous customers reported frustrations with billing practices, including unexpected charges and poor communication regarding plans and promotions.
Store Environment
The store environment received mixed reviews, with some customers noting cleanliness and efficiency, while others reported chaotic conditions and long wait times.
Product Knowledge
While some staff members were recognized for their knowledge and ability to assist customers effectively, others were noted for a lack of information and professionalism.
- KMKandice MadisonDec 30, 20255.0This is one of the best Verizon stores that I have visited. They have kiosk to check in and let you know how many people are in front of you. Mariah handled my transaction very well. She was able to complete a return and answer other questions that I had about bundle deals that they are running. Even after I left, she was very responsive and professional. Experiences such as this one, makes me happy to be a Verizon customer. Nice work Mariah!
- DSDeborah SandersDec 30, 20255.0Janelle was so pleasant even with rude customers coming in and being very disrespectful. She remained calm and respectful. Thank you Janelle I know customer service is not easy!
- TSTonja SharlowDec 18, 20251.0Freezing freezing. Have to reboot daily !! They pay $240 a month just terrible. Visiting from Florida
- JRJack RoseDec 7, 20255.0I've been trying to resolve a billing issue for 3 months. Joseph went and beyond to help me and actually resolved the issue.
- DCDalanda Crawford-SmithDec 2, 20255.0Good atmosphere, quick assistance, clean store, sales, no pressure to buy. Once arriving we were seen in less than 5 minutes on a Saturday! The staff was knowledgeable about the products and gave me his business card to ask for him. I shall.
Frequently Asked Questions About Verizon
What 5G smartphones are available at the Verizon Glen Burnie store?
The Verizon Glen Burnie store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the store hours for Verizon in Glen Burnie?
The Verizon store in Glen Burnie is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment to visit the Verizon Glen Burnie store?
Yes, you can schedule an in-store appointment online through Verizon's website for your convenience.
What shipping and pickup options does the Verizon Glen Burnie store offer?
Customers can pick up online orders in-store, enjoy free 2-day shipping, use express lockers, or opt for same-day delivery where available.
Does Verizon Glen Burnie accept mobile NFC payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and checks but does not require cash only transactions.
What types of products and services can I find at the Verizon Glen Burnie store?
You can find mobile phones, 5G home internet, business cell phones, mobile hotspots, tablets, and laptops, along with mobile, wireless internet, voice, and Fios Internet plans.
Is there free Wi-Fi available at the Verizon Glen Burnie location?
Yes, the Verizon store offers free Wi-Fi to its customers.
What hotels are near the Verizon Glen Burnie store for visitors?
Nearby hotels include Hampton by Hilton and Hampton Inn Baltimore/Glen Burnie, convenient for customers visiting the Verizon store from out of town.
Are there dining options close to the Verizon Glen Burnie store?
Yes, nearby dining options include honeygrow, Qdoba, Starbucks, Pie Five Pizza, and Panda Express, ideal for grabbing a meal before or after your visit.
What other services or stores are located near Verizon Glen Burnie that might be useful?
Near Verizon Glen Burnie, you can find FedEx Office Print & Ship Center for shipping needs, Citibank Closed Branch for financial services, and GameStop for video games and hobbies.