Verizon

4.5
499 reviews
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Business Details

7704 Ritchie Hwy, Glen Burnie, MD
21061, United States
(443) 354-5218
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Glen Burnie, MD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
7704 Ritchie Hwy, Glen Burnie, MD
21061, United States

Hours

Reviews

4.5
495 reviews
5 stars
394
4 stars
39
3 stars
12
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Lexi, Brandy, and Dwayne.

Professionalism

Several reviews noted the professionalism of the staff, with many employees being described as courteous and respectful.

Knowledgeability

Customers frequently mentioned the staff's expertise in phone plans and products, which contributed to a positive shopping experience.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, particularly regarding misinformation and lack of follow-up.

Store Environment

The store was generally described as welcoming, but there were complaints about long wait times and inefficiencies during busy periods.
  • JS
    Jane Sheret
    Nov 16, 2025
    5.0
    Mike was WONDERFUL! He came up to me as soon as I came into the store.I told him what I wanted- a charger for my IPhone that I could use at home. One that would charge my phone fast. He immediately got it for me off the shelf and a plug. The cord was 6ft. Just what I wanted. He was very knowledgeable and a pleasure to work with. Give this man a raise!
  • GB
    Geoffrey Bougher
    Nov 16, 2025
    5.0
    Jack is the best employee I've seen there by far!
  • ZS
    Zenobia Swinton
    Nov 6, 2025
    5.0
    Lexi Graves Sales Consultant for Verizon did an excellent job transferring my information from my iPhone 15 to the newest iPhone 17 phone wow waiting on two other . Lexi is an a good multitasker because she was waiting on 3 other customers all at the same time and she got the job done
  • CT
    Cameron Thimmes
    Nov 5, 2025
    5.0
    Lexi was great!
  • GW
    Gwen Wilkerson
    Oct 4, 2025
    5.0
    Great customer service. The rep was very knowledgeable about the phone plans, the different phones, and phone accessories.
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Frequently Asked Questions About Verizon

What types of products does Verizon in Glen Burnie offer?

Verizon in Glen Burnie offers a full range of wireless devices including phones, tablets, wearable technology, mobile broadband, accessories, and device protection.

What brands can I find at the Verizon authorized retailer in Glen Burnie?

You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more at the Verizon authorized retailer in Glen Burnie.