Best Buy

4.1
3681 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6722 Ritchie Hwy, Glen Burnie, MD
21061, United States

Hours

Reviews

4.1
3,681 reviews
5 stars
1,976
4 stars
859
3 stars
395
2 stars
136
1 star
315

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, many reported long wait times and unhelpful interactions.

Product Availability

Several customers expressed frustration with product availability, including issues with online orders being canceled and items being out of stock.

Store Experience

Customers noted a lack of organization in the store layout and difficulty in receiving assistance, leading to a poor shopping experience.

Geek Squad Issues

Many reviews highlighted dissatisfaction with Geek Squad services, including long wait times and inadequate support.
  • CB
    Carlos Berkau
    Jan 2, 2026
    4.0
    Not much help at the checkout counter so always wait in a line even when store isn't busy Otherwise great experience
  • JS
    ji Singh
    Dec 13, 2025
    1.0
    Never had a good experience on this particular location.no one offer you any help even upon asking they will say that they helping someone else but it can clearly see that they are not. I have to pickup a big size tv no one help me to laod it in my car ,the guy on the pickup counter say he can't go out side the store.
  • BM
    Bobbi Marsiglia
    Dec 11, 2025
    1.0
    I'd give 0 if I could. Absolutely disgusting customer service. Ordered a dryer on the 28th of November its now December 11th and still no dryer smh. Never again will i ever step foot inside this store again. Was told the 3rd i would have then then the 9th then the 11th and still no dryer.
  • SC
    Surge Clan
    Dec 8, 2025
    1.0
    Why is the website and application so slow. You can not search and try ti buy products. Because it constantly loads or starts you over. Gets so frustrating. You just stop. I was a member last year. Couldn't get any deals due to it not loading right. They know about this issue and have yet to fix it. Pathetic customer service. If they would stop adding 3rd party websites at thr bottom of there website. Makes no sense to add something that will slow down your website to stop people from buying products. Pathetic
  • LS
    Liz S
    Dec 6, 2025
    1.0
    I really miss Best Buy from 20 years ago. When people actually cared to help you because they made commissions. Worst experience ever in a Best Buy today. A lot of pointing and “you can look online” First of all your store doesn’t have aisles that are numbered and everything looks the same, so when you point I have no idea where you’re talking about! And, if I wanted to look online, I wouldn’t come to the store. Never again

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Glen Burnie, MD?

Best Buy in Glen Burnie, MD is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.

Where is Best Buy located in Glen Burnie?

Best Buy is located at 6722 Ritchie Hwy, Glen Burnie, MD 21061, United States.