Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Germantown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
141 reviews
5 stars
62
4 stars
9
3 stars
14
2 stars
12
1 star
44
- MWMac WaltherSep 29, 20251.0I just went to the Verizon store in Germantown, MD to trade in my flip phone for a smart phone. I was told to check in using the electronic checkin. I tried and it locked up after 2 screens. I told the staff and was ignored. 2 people came in after me and successfully checked in. The staff who saw me come in when there was no line ignored me and helped the person that sucessfully checked in. I complained and the staff just looked at me and said nothing, so I left. This place is horrible. If I could give a negative star I would.
- MPMalyhia PalmerSep 4, 20255.0Best customer service I’ve experience in a long time helped me with everything I needed. I didn’t even have to ask any questions because I was so well assisted that I didn’t need to ask any questions and they gave me and let me know about things that I did not know about so thank you to the people that work here.
- RSRabia ShahbazAug 22, 20255.0Best network never ever signal issues recommended
- YLYuqi LiAug 2, 20251.0The worst internet company ever
- MCMorgan CuneoJul 10, 20251.0I placed an express 1 hour phone pick up order to this store and it took them a little over 4 hours to have it ready. They were not accommodating when I came in after 3 hours. Is it hard to retrieve a phone from the storage and process the order?? My pizza at dominoes can be prepared and delivered quicker than it took this store to hand me my phone.
Frequently Asked Questions About Verizon
What products and brands does the Verizon Germantown store offer?
The Verizon Germantown store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon Germantown store's hours of operation?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 5:00 PM.
What services are available at the Verizon Germantown location?
Services include mobile plans, wireless internet plans, voice plans, and Fios internet plans.
Can I schedule an appointment or order online for the Verizon Germantown store?
Yes, you can schedule in-store appointments and place online orders with options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods does Verizon Germantown accept?
They accept checks, debit cards, mobile NFC payments, and do not require cash only payments.
Does Verizon Germantown provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at the store for customers.
Where is Verizon Germantown located?
The store is located at 21030 Frederick Rd, Germantown, MD 20876, United States.
What nearby restaurants can I visit before or after shopping at Verizon Germantown?
Nearby dining options include Domino's Pizza, Jersey Mike's Subs, Don Pollo, Old Shanghai, La Gula Mexicana, Agrodolce, Bob Evans Restaurant, and Applebee's Grill + Bar.
Are there nearby financial or banking services near Verizon Germantown?
Yes, nearby financial services include M&T Bank and several insurance agencies such as United Nation Insurance, Paul Simonetti: Allstate Insurance, and Rowland Travis: Allstate Insurance.
What nearby services can assist with shipping or professional needs?
The UPS Store 7301 offers printing, freight, and shipping services nearby; additionally, Shred Nations provides shredding and professional services.