Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Gambrills’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
1,112 reviews
5 stars
1,031
4 stars
22
3 stars11
2 stars10
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, knowledgeable, and helpful service, with specific mentions of employees like Perry, Steve, and Katherine.
Sales Experience
Several reviews highlighted positive experiences during the sales process, noting that staff took time to explain options and find the best deals.
Inconsistency
Some customers reported negative experiences, including poor service, misinformation, and issues with promotions, indicating inconsistency in service quality.
Store Environment
A few reviews mentioned issues with store organization and wait times, suggesting a need for better management of customer flow.
- LLLouie6 days ago1.0I recently purchased a brand-new iPhone from this Verizon Wireless store and gave explicit instructions that no changes be made to my existing account and that no additional features be added. I planned to pay full price for the phone. When I received my bill, I discovered that my plan had been changed and multiple features were added without my authorization, increasing my bill by over $50. I spent several hours on the phone with Verizon correcting the issue. During that process, I was told sales representatives are incentivized to add features, which increases their commission—so customers should review their accounts very carefully after any purchase.
- KBKevin BrooksDec 15, 20255.0Marquise was absolutely awesome. I have been a Verizon customer for years and I do think by far he has been the most friendly and helpful. His customer service was second to none!
- KWK WilliamsDec 12, 20255.0We are so happy to share our experience with Brendan! He helped us trade in three iPhone 14 Pro Max devices for the new 17 Pro Max models on our existing account, and he also assisted us in adding a fourth line and purchasing a new Android phone for our son. Brendan took his time reviewing our account to make sure we received every discount available, and he clearly explained the new plans and promotions Verizon is currently offering — saving us money in the process! The transfer process for the three iPhones was quick and straightforward. Our son’s older Android, however, came with a few challenges. Brendan was patient and thorough, making sure all the important information was successfully transferred. Overall, his professionalism, attention to detail, and genuine willingness to help made the entire experience smooth and stress-free. We truly appreciate his outstanding service!
- TLTameka LloydNov 23, 20255.0Perry Boca assisted me with my purchase and provided exceptional service! He was warm, knowledgeable, and found deals where possible. Thanks Perry! Additionally, Catherine Paunlagui deserves recognition. I witnessed a customer speak to Catherine with the most disgustingly rude tone. Catherine maintained her professionalism, composure, and continued to assist the customer. Stay encouraged Catherine!
- SWSharon WagnerNov 6, 20255.0I needed a screen protector put on my iPhone. Garland Tyree in the waugh chapel store did a fantastic job. He took his time and it looks perfect. He was friendly and efficient. I just can’t say enough about how much I appreciate his outstanding work. Thank you
Frequently Asked Questions About Verizon
Where is Verizon Cellular Sales located in Gambrills, MD?
Verizon Cellular Sales is located at 2385 Brandermill Blvd, Ste 100, Gambrills, MD 21054.
What brands of wireless devices can I buy at Verizon Cellular Sales?
You can shop for devices from Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless at the store.
What are the store hours for Verizon Cellular Sales in Gambrills?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order at the Verizon Cellular Sales store?
Yes, the store offers both in-store pickup and curbside pickup services.
Does Verizon Cellular Sales offer help with upgrading my phone or Verizon plan?
Yes, wireless sales consultants provide assistance with upgrading Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phones, and Verizon plans.
What payment options are accepted at Verizon Cellular Sales in Gambrills?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I manage my Verizon wireless services and pay my bill at this store?
Yes, you can pay your Verizon bill and access exclusive Verizon services in-store.
What nearby places might I visit before or after shopping at Verizon Cellular Sales?
You might visit The Vitamin Shoppe for supplements, The Farmhouse Gambrills restaurant for dining, or Regal Waugh Chapel cinema for entertainment, all near Verizon Cellular Sales.
Are there convenient banking options near Verizon Cellular Sales in Gambrills?
Yes, Fulton Bank, The Columbia Bank, and First National Bank ATM are nearby for your banking needs.
Where can I grab food or drinks close to the Verizon store in Gambrills?
Nearby dining options include Tropical Smoothie Cafe, Panera Bread, Jersey Mike's Subs, and Wingstop, perfect for a meal or snack before or after your visit.