Business Details
About
Cell Phone Repair ShopComputer Accessories StoreElectronics Repair ShopCell Phone Accessory Store
ZAGG Downtown Crown is a leading retailer of the best cell phone and tech accessories in Gaithersburg, MD. We help our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones!
Broken InvisibleShield? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG Downtown Crown can process your claim and replace your broken screen protector on the same day!
Whether you're in need of industry-leading screen protection for your device or require InvisibleShield warranty replacement, ZAGG Downtown Crown is here to help! Visit us today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories!
Location
Hours
Reviews
4.8
1,135 reviews
5 stars
1,061
4 stars
31
3 stars8
2 stars7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and willingness to assist.
Efficiency
Many reviews noted the quick service, with customers often being in and out in a short amount of time.
Product Knowledge
Staff demonstrated a strong understanding of products and services, providing valuable recommendations and thorough explanations.
Positive Experiences
Overall, customers reported high satisfaction with their experiences, often expressing a desire to return and recommend the store to others.
Concerns Over Pricing
One review raised concerns about pricing and replacement fees, suggesting a potential issue with transparency in costs.
- DSDavid Sloane4 days ago5.0The folks at the Gaithersburg ZAGG store were great. I went there to have my screen protector replaced (warranty)… they quickly looked up my record and, before I knew it, they were handing my phone back with the replacement screen protector applied. They all had pleasant demeanors and made me feel like they valued my business… something that has been lacking in many places.
- MTMagda TorresNov 13, 20255.0I've always received the best service at this store. They are very friendly and always willing to help. The products they offer are excellent. I recommend them 100%.
- JEJose EldaNov 9, 20255.0Caleb did a great job. The store was very busy, and he was the only worker. Even though he was very busy, he greeted every customer and apprised them of the longer than normal wait. Great customer service.
- KBKevin BrownNov 8, 20255.0Zagg is excellent for protecting your electronic devices and their service is amazing. I am a repeat customer and will always use their products for my device safety. Thank you for yoyr excellent products and excellent service. KB
- SDSteve DorfmanNov 6, 20255.0Quick and easy iPad repair. We had an aftermarket charger tip break off and get stuck in our iPad's charge port. Carol was very friendly when I called in, and gave a very reasonable repair estimate. Kyle did the repair while we waited and there were no surprises on the fee. Both Carol and Kyle were very kind and made the experience painless. 10/10 all the way. We appreciate you guys! Thanks again!
Frequently Asked Questions About ZAGG Downtown Crown
What types of tech accessories does ZAGG Downtown Crown offer?
ZAGG Downtown Crown offers industry-leading cell phone and tech accessories including screen protection, cases, power banks, keyboards, speakers, and headphones.
Where is ZAGG Downtown Crown located?
ZAGG Downtown Crown is located at 321 Ellington Boulevard, Gaithersburg, MD 20878, USA.
What services are available at ZAGG Downtown Crown?
Services include ZAGG Authorized Warranty Center, new ZAGG accessory sales, InvisibleShield On Demand, phone detailing, and repairs for iPhone, tablets, and smartphones.
What are ZAGG Downtown Crown's business hours?
The store is open Monday through Saturday from 10:00 AM to 7:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Does ZAGG Downtown Crown provide warranty replacements for InvisibleShield screen protectors?
Yes, as an Authorized Warranty Center, ZAGG Downtown Crown can process claims and replace broken InvisibleShield screen protectors on the same day.
What payment options does ZAGG Downtown Crown accept?
They accept American Express, Visa, Mastercard, and cash payments.
How can I contact ZAGG Downtown Crown?
You can contact them by phone at 240-389-4986 or via email at downtowncrown@zaggretail.com.
What nearby places can I visit before or after shopping at ZAGG Downtown Crown?
Nearby places include Downtown Crown shopping center, Coastal Flats seafood restaurant, and The UPS Store 6641 for printing and packing needs.
Are there any transportation services near ZAGG Downtown Crown to help me get there?
Yes, 495 Limousine & Sedan Service nearby offers limo and airport shuttle services for convenient travel.
Where can I find beauty and wellness services close to ZAGG Downtown Crown?
Nearby beauty salons and spas include Blo Blow Dry Bar, Art & Chemistry By Diego, Luxe Lash by Alissa, and Massage Envy - Gaithersburg.