ZAGG Downtown Crown

4.8
1160 reviews
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Business Details

321 Ellington Boulevard, Gaithersburg, MD
20878, United States
(240) 631-9244
https://www.zaggfranchise.com/downtown-crown-md/
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About

Cell Phone Repair ShopComputer Accessories StoreElectronics Repair ShopCell Phone Accessory Store
ZAGG Downtown Crown is a leading retailer of the best cell phone and tech accessories in Gaithersburg, MD. We help our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones! Broken InvisibleShield? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG Downtown Crown can process your claim and replace your broken screen protector on the same day! Whether you're in need of industry-leading screen protection for your device or require InvisibleShield warranty replacement, ZAGG Downtown Crown is here to help! Visit us today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories!

Location

ZAGG Downtown Crown
321 Ellington Boulevard, Gaithersburg, MD
20878, United States

Hours

Reviews

4.8
1,160 reviews
5 stars
1,086
4 stars
31
3 stars
8
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and efficient service provided by staff members, particularly highlighting individuals like Carol and Saffa.

Efficiency

Many reviews noted the quick service, with customers often in and out within minutes for repairs and installations.

Product Quality

Customers expressed satisfaction with ZAGG's products, particularly the screen protectors, and appreciated the warranty options available.

Welcoming Atmosphere

The store environment was described as friendly and welcoming, contributing to a positive overall experience for customers.
  • AE
    Ashley Elvay
    6 days ago
    5.0
    There was a really nice lady there with blonde hair that helped me with my screen and camera lens glass protector, she was excellent!! I would come back just for the customer service. 🤗🤗🤗
  • SS
    Steve Spivack
    Jan 3, 2026
    5.0
    Great service. Your salesperson was extremely patient with us while we tried to make up our mind what to buy.
  • SS
    Sandy
    Dec 30, 2025
    5.0
    Carol was amazing and provided excellent customer service
  • CM
    Carla Morris
    Dec 29, 2025
    5.0
    Love this place! So grateful for Carol and her knowledge, product line and friendliness!
  • KH
    Kathryn Hughes
    Dec 26, 2025
    5.0
    Excellent customer service— Zagg is an excellent product and the warranty can’t be beat, but the friendly and skilled customer service at this location only further enhances the experience with the product. Well worth the visit, amplifies the quality of the product and the company. Will definitely visit again in person, online can’t compare! The store representative was helpful and friendly, she is an excellent ambassador for the brand
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Frequently Asked Questions About ZAGG Downtown Crown

What types of tech accessories does ZAGG Downtown Crown offer?

ZAGG Downtown Crown offers industry-leading cell phone and tech accessories including screen protection, cases, power banks, keyboards, speakers, and headphones.

Where is ZAGG Downtown Crown located?

ZAGG Downtown Crown is located at 321 Ellington Boulevard, Gaithersburg, MD 20878, USA.