Brand Certified
Best Buy
4.0(2034 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
15750 Shady Grove Rd, Gaithersburg, MD
20877, United States
Certified by Best Buy • Feb 22, 2026
(301) 990-8839
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/md/gaithersburg/15750-shady-grove-rd-288.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
2,034 reviews
5 stars
1,051
4 stars
484
3 stars
207
2 stars
85
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.
Product Availability
Several reviews mentioned issues with product availability and incorrect pricing, leading to frustration during purchases.
Positive Staff Interactions
Despite negative feedback, some customers highlighted positive experiences with specific staff members who provided helpful and attentive service.
Store Environment
Customers noted that the store's atmosphere and organization have declined, with some expressing disappointment in the overall shopping experience.
- NANicole AndrewsNov 24, 20201.0I will never shop here again and only shop at Amazon after the customer service I've had today. I wanted to support brick and mortar stores and now I see why nobody does.
- TRTony RajMar 16, 20201.0Worst customer service.. they cant even price match with their competitors
Frequently Asked Questions About Best Buy
What is the address of Best Buy in Gaithersburg?
Best Buy in Gaithersburg is located at 15750 Shady Grove Rd, Gaithersburg, MD 20877, USA.
Does Best Buy in Gaithersburg offer curbside pickup services?
Yes, Best Buy offers curbside pickup services for customer convenience.
Is Best Buy in Gaithersburg currently open?
Although the store is not permanently closed, it is currently closed on all weekdays and weekends.
What are the operating hours of Best Buy in Gaithersburg?
Best Buy in Gaithersburg is closed all days of the week at this time.
Does Best Buy in Gaithersburg have wheelchair accessible entrances?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I get service repairs done at Best Buy in Gaithersburg?
Yes, Best Buy offers service repair for electronics and appliances.
Are there any nearby places to visit around Best Buy in Gaithersburg?
Yes, nearby places include Geek Squad for IT services, Nordstrom Rack for clothing and shoes, and The Home Depot for home improvement needs.
Where can I find mobile phone stores near Best Buy in Gaithersburg?
Nearby mobile phone stores include Geek Squad and Verizon Wireless, both conveniently located close to Best Buy.
What dining options are available near Best Buy in Gaithersburg?
Nearby dining options include Pieology Pizzeria, Chicken Out Rotisserie, and Five Guys for a variety of food choices.
Can I pick up in-store purchases at Best Buy in Gaithersburg?
Yes, Best Buy offers in-store pickup services for your shopping convenience.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website